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Toyota Carlsbad

Carlsbad, CA

3.5
795 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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795 Reviews of Toyota Carlsbad

March 20, 2017

Great Experience Dara was great! He was extremely helpful and knowledgeable. He made car shopping fun and stress free! I also enjoyed the Toyota environment, everyone More

by kathleenmcrowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dara
Mar 20, 2017 -

Toyota Carlsbad responded

Hi, there! Fun and shopping!! What could be better than that? ;) Thank you for sharing your experience with Dara! We are proud to have him on our team! Be sure to share photos of you and your new ride on our FB page! We love to celebrate with our customers! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 18, 2017

Poor experience I was very disappointed in the condition of my vehicle upon return. The rear vents had been opened and not closed. Luckily I noticed before the next More

by Otters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Corrina Hyatt - I had no problem with her, just the service personnel.
Mar 28, 2017 -

Toyota Carlsbad responded

Hi, there! I'm sorry to hear about your experience when picking up your vehicle. I have reached out to our service department for further details. Please contact me directly at your earliest convenience. Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 18, 2017

Trade in vehicle Duff joy is a salesperson that I trust and respect. He helped me locate the perfect vehicle for me at the price I was looking for. I will come back an More

by Ian_brooks1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff joy
Mar 20, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you for sharing your experience with Duff! He greatly appreciates your recommendation! We appreciate you choosing Toyota Carlsbad to make your purchase. Enjoy your new ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 17, 2017

4Runner Excellent customer service and most of all excellent technician. I have been taking my 4Runner there for 17 years, but I never have any problem. More

by taba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
Mar 17, 2017 -

Toyota Carlsbad responded

Wow! Seventeen years!! Thank you so much for your loyalty! Come check us out at New Car Sales next time!! I have a coffee mug with your name on it! Thank you for your feedback! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 17, 2017

Satisfied Customer! This location has a ton of volume but they keep their customers moving and always deliver. It can be a little slow initially due to a long line of car More

by pfmurray123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 17, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your feedback and for recognizing our efforts to keep your wait time to a minimal. We appreciate your feedback and look forward to servicing you again! Have a great weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 17, 2017

Completely Satisfied Brought Sienna for recall/warranty service--replace cracked dashboard. Because the job would take 4 hours and the shuttle wouldn't work into my sched More

by attila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Broussard
Mar 17, 2017 -

Toyota Carlsbad responded

You are most welcome from all of us here at Toyota Carlsbad! We are here to take care of you! I'll be sure to share your feedback with Ron today. He will be thrilled to hear about your experience! Enjoy your new dashboards! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 15, 2017

Quality Dealership I've always heard great things about Toyota Carlsbad in the community! Awesome people who really believe in Toyota cars! They really listen to what yo More

by Sam.gutie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe and Cesar
Mar 16, 2017 -

Toyota Carlsbad responded

Hi, there! All of the great things you have heard are all true!! Welcome to our Toyota Carlsbad family! We are here for you and you are most welcome! Enjoy your new ride!! Be sure to send us some photos! Congrats! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 14, 2017

15K service on 4Runner Friendly. Great waiting area! Decent merchandise choice. Serice Writer KJ real friendly and knowledgeable.. Like the coupon for off site car wash., mo More

by CBAD 4RUnNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service writer KJ
Mar 14, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you for the kind review! We appreciate the feedback on our wash coupon! :) Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 13, 2017

Brakes I wish it was not so expensive. However, I like the service/parts personnel at Toyota Carlsbad. I was disappointed they would not price match the Kea More

by Yeahbrazzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chien and Warren (phone)
Mar 13, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your feedback. We appreciate your kind words and willingness to return to our Service Center. Please feel free to contact me directly to discuss pricing in detail. Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 12, 2017

Good place to go to Toyota Carlsbad has service. The service doesn't take much time to finish. I am satisfied with everything they did with my time and car. More

by Raja&chandra
Recommend Dealer
Yes
Employees Worked With
James Brady
Mar 13, 2017 -

Toyota Carlsbad responded

Hi, there! It's great to hear about your visit to our Service department! We know your time is valuable and will always work hard to get you back on the road sooner than later! Thank you for your review! Have a great week. Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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