Tomball Dodge Jeep Chrysler
Tomball, TX
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294 Reviews of Tomball Dodge Jeep Chrysler
Service Review As everyone knows it's 8 out of 10 times you go to have your car/truck serviced or repaired the experience isn't a good memory. This time for me was a As everyone knows it's 8 out of 10 times you go to have your car/truck serviced or repaired the experience isn't a good memory. This time for me was a real pleasure with the Service Manager (Believe his name was Howard) to the time my truck was in until I picked it up was great. They kept me informed about the process. Thanks Guys, great job! More
Lost My Car Very Poor Service. My 2012 Dodge Challenger was towed in Friday for repair on a recalled alternator. I called to schedule drop-off of the vehicle with Very Poor Service. My 2012 Dodge Challenger was towed in Friday for repair on a recalled alternator. I called to schedule drop-off of the vehicle with the service department before the car was towed. Tuesday I had heard nothing and called to check the status. They had no idea where my car was and didn't even have the VIN in their system. Turns out it was never put in the system and had been sitting in an employee parking lot for 5 days. It was all treated like no big deal by the staff. Losing a customer's car for 5 days when it is supposed to be worked on is a big deal. Very disappointed. More
Service Very good service work preformed on my car. Would use them for sure down the road & would recommend to friends & family. The service Department was fa Very good service work preformed on my car. Would use them for sure down the road & would recommend to friends & family. The service Department was fast More
The best service around I had a routine oil change that I needed done, so off a recommendation I stopped by Tomball Dodge with high expectations and was not disappointed. The I had a routine oil change that I needed done, so off a recommendation I stopped by Tomball Dodge with high expectations and was not disappointed. Their staff was friendly and helpful - they even offered to wash my car. What was supposed to be a routine maintenance on my car, WAS! Thank you Tomball Dodge for making me a loyal customer for all my service needs! More
Manipulative employees We spent two days here dragged out to 9pm. They way underpaid for the trade in and overcharged us on the new car a lot more than we agreed to. DON'T g We spent two days here dragged out to 9pm. They way underpaid for the trade in and overcharged us on the new car a lot more than we agreed to. DON'T go here! More
Truck Very helpful on getting my 2016 ram 2500 diesel at the price I needed it to be, and it was quick and easy. Thanks guys. Very helpful on getting my 2016 ram 2500 diesel at the price I needed it to be, and it was quick and easy. Thanks guys. More
No Call Backs Have called and left messages with dealership regarding issues after the purchase of the vehicle and no one ever returns our calls. Paper work is slo Have called and left messages with dealership regarding issues after the purchase of the vehicle and no one ever returns our calls. Paper work is slow, not helpful, and do not offer assistance. More
Lies -Deceptive sales practices. rated 1 to do the review I screwed up and went there without checking reviews. I got an email confirming a discount from the sales person confirmed by mgmt. It was not met. T I screwed up and went there without checking reviews. I got an email confirming a discount from the sales person confirmed by mgmt. It was not met. They would not even honor their internet pricing. They really need to be reported to the attorney general for false advertising and deceptive trade practices. I wasted 5 hours with this dealer and all the reviews say the same things. Lies, Deceptive trade practices and bait and switch deals. Yep I can confirm that. Just stay away. Ask yourself where are their testimonials? Nothing on their website why because nothing good to say. Save your time and don,t even consider this dealer. More
Tomball Auto Group - Tomball Ford --- FAKES!!!! Horrible!!!! Not talking about Dodge, but Tomball Ford who is a part of the Tomball Auto Group. They offer deals and approve deals online that their Horrible!!!! Not talking about Dodge, but Tomball Ford who is a part of the Tomball Auto Group. They offer deals and approve deals online that their management wont back up. Nothing but Bait and Switch..... Very unethicle and unprofessional group in upper management around here. More
These positive reviews have to be fake!! We got the truck we wanted at the worst dealership in TX. Sales reps are scam artist, hiding fees until the bitter end. Loan department is another s We got the truck we wanted at the worst dealership in TX. Sales reps are scam artist, hiding fees until the bitter end. Loan department is another scam, waiting for you to agree to the deal before they jack up the interest rate. We spend all day there before they came back down on a reasonable rate, wasted time. Now, 2 months after buying the truck, our tags are expired and they can't get us our tags. No communications unless you reach out, all reps have attitude. More