Tomball Dodge Jeep Chrysler

Dodge 3500 purchase David Bynum and the Tomball Dodge team were great, first time the buying experience has been enjoyable. Enjoyed their honesty, transparency, and cust David Bynum and the Tomball Dodge team were great, first time the buying experience has been enjoyable. Enjoyed their honesty, transparency, and customer service. Love my new Ram 3500 More

Lies, lies, lies!!! Keep your eye on what they tell you. Now I'm stuck with a $3000 extended warranty. Useless! Definitely not a pleasant experience. Not to mention the s Keep your eye on what they tell you. Now I'm stuck with a $3000 extended warranty. Useless! Definitely not a pleasant experience. Not to mention the salesman was so upset, he yelled at me More

Not a good place to buy a car! I was looking for a Dodge Hellcat; they had one I was interested in; a 2016 (last years model). I told the salesman I was going to purchase a Hellcat, I was looking for a Dodge Hellcat; they had one I was interested in; a 2016 (last years model). I told the salesman I was going to purchase a Hellcat, and I wanted his best price...no games. The best they could do was sticker price, and I asked about financing (actually applied with them) and they the best they could do was 4% for a person with a FICA score of 850. I was able to buy a 2017 Hellcat with same options/color for $4600 below sticker, and 2.9% interest rate at a dealer elsewhere. This was a difference of almost $10,000.00 "drive off cost". It is obvious to me their main concern is making $$$$....that's fine....they just won't be getting any of mine!!!!!!!! . More

Exceptional only describes my experience From the time my truck was towed to Tomball dodge until pick up date Nick with the service department made my visit painless. Dealership has 100% earn From the time my truck was towed to Tomball dodge until pick up date Nick with the service department made my visit painless. Dealership has 100% earned my families business. More

Great experience The sales and service team are the best! They answered my questions in a clear and concise manner, returned my phone calls promptly and were fair and The sales and service team are the best! They answered my questions in a clear and concise manner, returned my phone calls promptly and were fair and honest. More

AMAZING customer service! I brought my 2015 Grand Cherokee in for service on a recall. The service department was extremely courteous and informed me of the process from beginn I brought my 2015 Grand Cherokee in for service on a recall. The service department was extremely courteous and informed me of the process from beginning to end. I was so pleased at the kindness and consideration of the staff there. My only regret is that I did not purchase my vehicle from them. I will next time! Great job Tomball!!! More

Last Minute Fix I arrived in the late afternoon with what I was worried would be a major electrical problem preventing my vehicle from starting. I had a very tight b I arrived in the late afternoon with what I was worried would be a major electrical problem preventing my vehicle from starting. I had a very tight budget at the time and had to be downtown early the next morning so my car HAD TO START! The Service Tech listened to my whole story, including my incorrect theory of the problem, and with his knowledge and experience was able to diagnose the actual cause of the trouble almost right away! He told me a faulty recalled part was the issue, they had it in stock, and they would take care of it immeadiately. Everyone I know dreads going to the dealership for any service or repair so for that reason this was the first time I have ever brought my vehicle to a dealership for service. Based solely on the experience I had with the staff at this location I will definitely be checking in with them again the next my car needs work. I have been pleased to share my positive experience with friends and family because the man who helped me so quickly, so knowledgeabley, and so late in the day far exceeded my expectations. People really do make all the difference - keep up the good work! Thanks More

Horrible Place They do not care about you as a customer! They will feed you full of it and just want your money to move on to the next innocent person. They do not care about you as a customer! They will feed you full of it and just want your money to move on to the next innocent person. More

Service Review As everyone knows it's 8 out of 10 times you go to have your car/truck serviced or repaired the experience isn't a good memory. This time for me was a As everyone knows it's 8 out of 10 times you go to have your car/truck serviced or repaired the experience isn't a good memory. This time for me was a real pleasure with the Service Manager (Believe his name was Howard) to the time my truck was in until I picked it up was great. They kept me informed about the process. Thanks Guys, great job! More

Lost My Car Very Poor Service. My 2012 Dodge Challenger was towed in Friday for repair on a recalled alternator. I called to schedule drop-off of the vehicle with Very Poor Service. My 2012 Dodge Challenger was towed in Friday for repair on a recalled alternator. I called to schedule drop-off of the vehicle with the service department before the car was towed. Tuesday I had heard nothing and called to check the status. They had no idea where my car was and didn't even have the VIN in their system. Turns out it was never put in the system and had been sitting in an employee parking lot for 5 days. It was all treated like no big deal by the staff. Losing a customer's car for 5 days when it is supposed to be worked on is a big deal. Very disappointed. More