Tomball Dodge Jeep Chrysler
Tomball, TX
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294 Reviews of Tomball Dodge Jeep Chrysler
I took my brand new jeep liberty in for service. There seems to be a chiming noise. I made a suggestion that I believe the ESP light could be out and could you please check that. This noise goes off some seems to be a chiming noise. I made a suggestion that I believe the ESP light could be out and could you please check that. This noise goes off sometimes within 5 min, or 30 min. into driving. Made an appointment for 10:00am. I dropped my car off at 9:30 am. At 2:00pm I called and they still have not looked at it. I told the service man I needed to be somewhere by 3:00 and could he please take a look at it. Arrived back at 2:30pm and he told me couldnt find anything. I asked the tech that looked at my car if he had checked the bulb that may be out, he said no. I think they drove around the parking lot and called it a day. Not helpful at all, no suggestions. Brand new car, I guess I will try Mac Haik service. A total waste of my time on my only day off-Saturday. More
They would not even give me a sticker price on the phone, 5 minutes later they gave my male co-worker a sticker price over the phone. Went in and test drove because a coworker recommended the dealership. I w 5 minutes later they gave my male co-worker a sticker price over the phone. Went in and test drove because a coworker recommended the dealership. I would have ended up paying way too much for the vehicle in the long run. They assured me that there was no way to get my monthly payments down or to finance for less than 72 months. They also told me I could not be on the title with my co-signer because even with my high income and good credit the finance company still thought it was too much to lend me. Their response was "If it doesn't work for you it doesn't work for you, you need to put more down or expect higher payments." They couldn't even give me a ballpark interest rate. When I told them I wasn't going to commit to that long of a payment without knowing the interest rate before I signed they said "Well it sounds to me like you are just being difficult". What happened to the customer is always right? All of these words came from the Sales Manager There is a good salesman there who called me directly after and said he was going to see what he could do for me because the numbers were obviously too high and wrong, and he wasn't even working on my deal at the time! More
They worked extremly hard to get us the best deal!! We had talked to several other dealerships and kept ketting the run around. We called Tomball Dodge and told them what we wanted for out trade and what had talked to several other dealerships and kept ketting the run around. We called Tomball Dodge and told them what we wanted for out trade and what truck we wanted. We took our trade in the next morning and there was no BS! They told us they would beat the other dealerships deals and they did!! We ended up getting a much nicer truck for our money and we couldn't be happier! Thanks, Tomball Dodge! More
Rude sales people and they do all the tricks of the trade to think you are getting a deal, then pop you with fees and BS. Stay far away.... Was told all trucks were 10K off sticker...went is side to make the to think you are getting a deal, then pop you with fees and BS. Stay far away.... Was told all trucks were 10K off sticker...went is side to make the deal pulled out a check and then they said only 10K off with financing....walked out..... More