Tomball Dodge Jeep Chrysler

MY EXPERIENCE AT TOMBALL DODGE AND SPECIFICALLY WITH LISA MORALES WAS GREAT. SHE IS VERY KNOWLEGEABLE WITH THE VEHICLES AND A GREAT PERSON TO WORK WITH. THIS DEALERSHIP HAS A GREAT SELECTION AND IS IN A GR MORALES WAS GREAT. SHE IS VERY KNOWLEGEABLE WITH THE VEHICLES AND A GREAT PERSON TO WORK WITH. THIS DEALERSHIP HAS A GREAT SELECTION AND IS IN A GREAT LOCATION. THEY DONT KEEP YOU WAITING AROUND UNATTENDED. I AM VERY SATISFIED WITH LISA MORALES AND THE SERVICE SHE PROVIDED ME. More

I had starting my shopping for my new vehicle on the internet to try and get the best price possible. Tomball Dodge was one of the dealerships that I summitted a quote to. To my suprise I got a call for internet to try and get the best price possible. Tomball Dodge was one of the dealerships that I summitted a quote to. To my suprise I got a call form Beverly Moreland immediatley! Her pleaseant sweet voice was a win over. She was very knowledgeable and answered all my questions and concerns. Thank You Beverly for making my experience with Tomball Dodge a pleasant one. I will be buying all my vehicles from you in the future. More

Greetings! My name is Karime Ochoa, a few weeks ago I visited your Tomball Dodge store! I was delighted by the service that was given by your personnel! In particular by Chris Marino. Mr. Marino was ver visited your Tomball Dodge store! I was delighted by the service that was given by your personnel! In particular by Chris Marino. Mr. Marino was very detailed and attentive to our needs and to what we were looking for. I must say I was very satisfied and will definitely make my next car purchase there! I most definitely give Mr. Marino and Tomball Dodge a Five star rating! Excellent service and hospitality! More

I called Tomball Dodge and spoke with Beverly Moreland. We were looking for a nice pre-owned vehicle for our 16 year old son. She was very helpful in answering our questions that we had about a particular We were looking for a nice pre-owned vehicle for our 16 year old son. She was very helpful in answering our questions that we had about a particular Jeep we were interested in. Once we got to the dealership we thought the time we would have to spent there would be long. BUT to our surprise Beverly had the Jeep pulled up front and we were very impressed with how quick we were out of there! Great job to everyone who made our visit such an enjoyable one:) More

My visit to this dealership was amazing. I have had some bad experiences and was ready to shop on line. I am so glad I stopped into Tomball Dodge. I was helped by a very knowledgeable employee named Chris M bad experiences and was ready to shop on line. I am so glad I stopped into Tomball Dodge. I was helped by a very knowledgeable employee named Chris Marino. He really knows his stuff. He showed me around and knew lots of details of the vehicle i was attracted to. I really like the Grand Cherokee and i can't wait to drive it off the lot. More

After being pressured or ignored at other dealers I was greeted both promptly and respectfully by Tommy Farrell at Tomball Dodge. His effort, knowledge, and dedication to customer service honestly changed greeted both promptly and respectfully by Tommy Farrell at Tomball Dodge. His effort, knowledge, and dedication to customer service honestly changed my perception on what purchasing a vehicle entailed. What stood out the most was that he genuinely listened to my needs as a consumer and then adjusted accordingly. Tommy, I again want to thank you for your professionalism and hopefully I can help you grow your business through referrals as you helped me in my car buying experience. Job Well Done!!! More

I would like to Thank Robert Parker and Tomball Dodge for a GREAT experience. I have bought several trucks over the years this was absolutely the BEST.Rober Parker was very friendly , knowledgeable , and ext a GREAT experience. I have bought several trucks over the years this was absolutely the BEST.Rober Parker was very friendly , knowledgeable , and extremely polite. I will definiely recommend Tomball Dodge to all my family and friends. More

Just wanted to give my heartfelt thanks to Mr. Robert Parker and Tomball Dodge. They made my car buying experience not only painless but enjoyable. I have never met a more personable salesperson. Mr. Parker and Tomball Dodge. They made my car buying experience not only painless but enjoyable. I have never met a more personable salesperson. Mr. Parker was informative, friendly and really understood my needs. He did not try to pressure me or intimidate me. The rest of the staff was also extremely helpful and accommodating. I'm telling everyone I know to go see Mr. Robert Parker at Tomball Dodge. More

Frank took put forth that "extra effort" way to insure our complete satisfaction. Follow up with Frank, regarding questions about different fetures of the unit was always met with a smile and complete co our complete satisfaction. Follow up with Frank, regarding questions about different fetures of the unit was always met with a smile and complete compentance. The service unit has served us in a exempletory manner at all times. John Shipp jshipp04@earthlink.net More

Took Ram 1500 in for warranty work on PCM, because I had an error code that indicated it was failing. They properly checked and replaced the PCM without charge. However, the problem is they flat out lie an error code that indicated it was failing. They properly checked and replaced the PCM without charge. However, the problem is they flat out lied to me regarding subsequent problems. I have the lie recorded on my cell phone. After replacing the PCM, the engine idle speed was too high, and I could not get an inspection sticker. Although I thought it was the IAC (idle air control) I took it back because it might be the PCM. They said it could be many different things. I suggested they check the IAC (idle air control). On the Internet, it says this causes high idle speed or other idle speed problems 99 of 100 times. They told me "to begin with" a complete tune up was required, fuel injection, spark plugs, throttle body cleaned, injectors cleaned, and an additional $100 diagnostic fee, (which had been done as part of the original change of the PCM). They said these were "mandatory" to fix the problem. I had already changed the spark plugs but unfortunately agreed to the throttle body and injector cleaning. Did not fix the problem. Paid $250 for nothing. I could have sprayed cleaner into throttle body myself and done as much good. Then they said I had a leak in the intake manifold gasket that had to be replace along with the IAC. Cost $1300 I said change the IAC first. They said they COULD NOT replace the IAC without diassembling the intake manifold gasket. They said the IAC is inside the intake manifold. This is a lie! The IAC is next to the throttle body and is easily changed by removing two screws. Takes about 10 minutes. When I knew they were flat lying to me, I complained to the manager. He said this was a "hard sale" (not a lie even though it is) and would not even apologize for the lying. He said this was the "wrong approach". He thought the guy should have said the same thing in a different way. I took the car back home from the dealership and bought an IAC on the Internet. Bought torx screw kit ($60 total). Did it myself. This fixed the problem. Took 10 minutes and two screws to complete the job, and I am not a mechanic. The idle was fixed and I was able to get an inspection sticker. Do not trust your car to Tomball Dodge unless you have lots of money and don't care if what is done will fix the car or not. More