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Smythe Volvo - Service Center

Summit, NJ

5.0
1,225 Reviews

1,225 Reviews of Smythe Volvo - Service Center

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May 02, 2024

Dina Thomson in the service dept provides exceptional service every time I visit. She always exceeds my expectations. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
May 05, 2024 -

Smythe Volvo responded

That is what we’re aiming for! Thank you for this five star review. Dina is a fantastic service advisor and a strong member of our team. We appreciate you taking your time to post these kind words.

April 25, 2024

They are diligent, professional, capable, and communicative. I value their service and professionalism, and will stay with them. More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Smythe Volvo responded

Wonderful review! This review is very rewarding for our service department to read. We appreciate your business.

April 24, 2024

David and the Smythe Volvo team are great. They were all very helpful and friendly. More

by Izzi3rodrigues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Smythe Volvo responded

David is a true professional and consistently keeps our customers happy. Thank you for this review.

April 17, 2024

Exceptional! !! Mark Terry provides exemplary customer service. He is knowledgeable, efficient and professional. He went above and beyond to ensure my experience More

by Stacey Braun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Smythe Volvo responded

Mark is exceptional thank you for saying so. He is a strong member of our service department team. We appreciate your business.

April 04, 2024

Billy Shannon took care of my car. He was very professional and detailed to information! More

by Elainemoffett
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Smythe Volvo responded

Good news! Billy is a true professional, and a great service writer. Thank you for posting this review.

March 13, 2024

Mark Terry was great to deal with. Pleasant, informative, and very responsive. Will gladly do repeat business with him, and recommend others to do the same. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Smythe Volvo responded

Mark is all of these things and thank you for saying so we appreciate your recommendation of our service department and we appreciate your business

March 11, 2024

They are top notch! Seamless service and loaner, all happened within 5 hours. Mark, my service manager, was awesome. Love this dealership! More

by marcyleventhal
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Smythe Volvo responded

Wow, this is a great review for our service department and Mark. He is a strong member of our team. Thank you for taking your time to post this five star review. We look forward to seeing you next time around.

March 05, 2024

Great experience once again, Kyle is the man, always helpful, kind and always super professional, More

by C-man68
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Smythe Volvo responded

I must agree with you, Kyle is the man and thank you for saying so. We appreciate you taking the time to post this review.

February 16, 2024

Dina is amazing! My check engine light came on in my xc60 and she told me to come right in. She got me in a loaner car and we were out of there in no time! More

by erin.henson1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Feb 19, 2024 -

Smythe Volvo responded

Your time is important to us and Dina does a great job at recognizing that. Thank you for posting this great review about our service department.

February 12, 2024

I brought my car in for one issue that was still under my warranty, but from the thoroughness of the staff, they notified me of a free inspection that included an oil change that I had, but was unaware of. More

by Rlanderson724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Smythe Volvo responded

Great to hear. This is rewarding for our service team to read. Thank you for taking the time to share your experience.

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