Smythe Volvo - Service Center

Great customer service at Smythe! They are very professional! Just wish there were more loaners available in emergency situations. They are very professional! Just wish there were more loaners available in emergency situations. More

I recently had the pleasure of speaking with Justin, the delivery specialist, over the phone regarding safety options for my 2021 Volvo XC60, and I must say, the experience was exceptional. From the moment delivery specialist, over the phone regarding safety options for my 2021 Volvo XC60, and I must say, the experience was exceptional. From the moment I dialed the dealership's number, Justin's professionalism and knowledge were evident. He patiently listened to my inquiry about safety features and took the time to understand my specific concerns. Justin demonstrated an in-depth understanding of the Volvo XC60's safety technology and was able to explain it in a clear and concise manner, making it easy for me to grasp the benefits of each feature. What impressed me the most was his genuine willingness to help. He didn't rush the conversation or try to push any particular option. Instead, he asked questions to identify my priorities and needs, ensuring that his recommendations were tailored to my situation. Throughout the call, his enthusiasm for the product and dedication to customer satisfaction shone brightly. He provided me with valuable insights, answered all my questions, and even offered to schedule a test drive to experience the safety features firsthand. In the end, I felt well-informed and confident in my decision-making process, largely thanks to Justin's expertise and professionalism. His exceptional customer service has left a lasting positive impression on me, and I would highly recommend reaching out to him for any inquiries related to Volvo vehicles. He is a true asset to his dealership. More

Thank you for fixing and diagnosing my brakes that were incorrectly installed at a local auto service center. incorrectly installed at a local auto service center. More

Mark and SMYTHE are the only place I’d take my Volvo for service! Great service! service! Great service! More

Smyth is truly a wonderful dealership! The cars are great but all the workers are so easy to deal with The cars are great but all the workers are so easy to deal with More

My car is a 2002 V70 (vintage! 🤭) so issues come up. My check engine light came on about two weeks ago and when I brought the car in, Doug was able to get the part (which was not 🤭) so issues come up. My check engine light came on about two weeks ago and when I brought the car in, Doug was able to get the part (which was not in stock) and have the necessary repair done quicker than I had ever anticipated. It is reassuring to know that I can count on Doug and the whole Smythe Service Department team to assist with service issues as they arise! More

Mark and the staff made my visit a great experience. They provide great customer service ! They provide great customer service ! More

I am currently driving my third Volvo, all purchased from Smythe. I have taken all three cars to Smythe Service Department and trust all their Service Managers to honestly represent what is wrong with my ca Smythe. I have taken all three cars to Smythe Service Department and trust all their Service Managers to honestly represent what is wrong with my car. My last service both Dina and Doug were extremely helpful in getting my car repaired (I brought it in on an emergency basis) and back to me faster than I thought possible. I was even provided with a loaner car last minute! The Smythe Service Department (including managers and technicians) are the best! I was also in recently because of a tire problem. The parts department made sure they had the tire I would need and i waited while they inspected the tire they was losing air (it had a nail in it) and they replaced the tire quickly. More

Dina is the absolute best there is! Customer service at its finest. Always goes above and beyond for us! Customer service at its finest. Always goes above and beyond for us! More

Dina was very friendly and took the time to explain everything thoroughly.would recommend seeing her for you car needs! everything thoroughly.would recommend seeing her for you car needs! More