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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,429 Reviews

2,429 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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August 30, 2024

Service was great and very timely. The service writer/coordinator provided timely updates and recommendations. He reviewed the inspection report with me and discussed recommendations a More

by davidedeyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Wilson
Sep 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your 5-star review made our day! We're delighted you had a great experience, and we're always here to help with anything you need.

August 29, 2024

The store was marvelous! They helped me and attentive and very informative. They had good customer service More

by Mahleena5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Aug 29, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled you had a great experience with us. Feel free to stop by anytime or reach out if you need anything else.

August 29, 2024

I took my vehicle into get maintenance and it was done in timely manner considering i was busy. More

by Madera.Jose12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name but hes asian and a veteran
Aug 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re delighted by your review! Thank you for trusting us with your car needs—don’t hesitate to stop by again.

August 29, 2024

The service was great, the people worked very fast, and answered my questions left clear the answer More

by yolibetica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your positive feedback is much appreciated! We're here whenever you need us, and we look forward to seeing you again.

August 29, 2024

This is a great dealership. They are kind, efficient and respectful of your time. I have always been happy going to norm Reeves. More

by patrickfaye1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the 5-star rating! We're glad to have met your expectations. Visit us anytime—you’re always welcome!

August 29, 2024

I don’t appreciate the service people changing all the seat positions, cranking the AC down as low as it will go, changing the steering column position. If I didn’t know better I would think they were run More

by mhahn1300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We understand your frustration and would like to address your concerns when you’re able. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com

August 29, 2024

Very knowledgeable and courteous service personnel. Made sure they kept me informed on every step. More

by keurlaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Aug 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your kind words and 5-star rating! Please don’t hesitate to reach out or visit us again whenever you need assistance.

August 29, 2024

Tristan was so nice. Very sweet guy and super helpful! Great experience as always! Very pleased. More

by Acalvert4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the fantastic review! We’re thrilled to have you as a satisfied customer, and we hope to see you again soon.

August 29, 2024

We have been customers at this location for almost 30 years. Prior dealership was Huggins and we continued to have Notm Reeves do our auto maintenance after it switched ownership. They continue to provid More

by Racooons1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary Fausto
Aug 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your 5-star review and your continued business! We're glad to hear that Zackary and the rest of our team keeps you coming back with their excellent service. We look forward to your next visit!

August 28, 2024

Great customer service in the service department, Tristan was great and very helpful, two thumbs up More

by kristinm13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your trust and support! We're always here to assist you with any future needs.

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