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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.7
1,605 Reviews
Call Service Center (817) 345-6175

1,605 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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June 09, 2024

I have met with 2 of your advisors…bringing in my Honda Accord has been a lot fun giving me some time to study up on stuff while waiting on my car…the advisors are very Proffessional to deal with and fun t More

by Michael wuezada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Martinez
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June 08, 2024

Love my service advisor and I appreciate the minimal wait time and seamless check in and check out! Prices are fair and competitive too! More

by melissamurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Crean
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June 08, 2024

I have been this dealer since 2008 and i always take my vehicle to get repairs. So it is a good place to the vehicles to fixed it. More

by Chhetri_Mohan2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 08, 2024

The process was well organized. The staff was courteous and professional showing good training and management. More

by Charles_Luke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackery Frausto
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June 08, 2024

Zachary was an excellent help he went over all the inspection points with detail and was a huge help More

by Cadecain1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary Frausto
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June 06, 2024

Excellent service, kindness and professionalism . Good people to work with and we love our Ridgeline More

by Jpstrawn
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 05, 2024

I gave vehicle service 5 stars, customer service 4 stars. I was in the service office picking up the car and no one greeted me if I needed something. 2 or 3 advisors walked past by. It was good when I wou More

by Jkwik1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback! We're glad to hear you were satisfied with our vehicle service. We apologize for the oversight in our customer service and will address this internally to ensure a more welcoming experience for you in the future.

Helpful
June 05, 2024

Service person was courteous and friendly when I brought my vehicle in for service. Will be coming back. More

by Nm4827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our service team provided you with courteous and friendly service. We look forward to welcoming you back for your future automotive needs!

Helpful
June 04, 2024

Prompt service and clear explanation of car needs. Glad to be a Ho da customer. More

by Pilgrimtheresar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing Ho da for your automotive needs! We're thrilled to have you as a customer and appreciate your kind words about our service. We look forward to serving you again in the future!

Helpful
June 04, 2024

Everyone one at this location are awesome people. I am so grateful to Elizabeth and her team over at the serves department. They went above and beyond my expectations. Zachary was an awesome service More

by Inerosario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolis Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nume Chantharowong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words! We're delighted to hear that Elizabeth and Zachary provided exceptional service. We'll be sure to pass along your appreciation to them. Safe travels, and we look forward to assisting you in the future!

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