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Elizabeth French
Elizabeth French at Norm Reeves Honda Superstore North Richland Hills
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Elizabeth French

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.9
48 Reviews
4.9

48 Reviews

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48 Reviews of Elizabeth French

June 04, 2024

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Employee Rating

Everyone one at this location are awesome people. I am so grateful to Elizabeth and her team over at the serves department. They went above and beyond my expectations. Zachary was an awesome service More

by Inerosario
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Recommend Dealer
Yes

Other Employees Tagged: Nicolis Norris, Nume Chantharowong, Nick Nichols , Zachary

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Jun 05, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words! We're delighted to hear that Elizabeth and Zachary provided exceptional service. We'll be sure to pass along your appreciation to them. Safe travels, and we look forward to assisting you in the future!

June 04, 2024

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Clean, knowledgeable & the same staff as for the six years that they have serviced my vehicle! They only vehicles service needs… More

by Mikennorgan5
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Recommend Dealer
Yes
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Jun 05, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your continued support and loyalty over the years! We're glad to hear that you've had positive experiences with our team and services. We look forward to serving you for many more years to come.

June 04, 2024

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The service department is always fast and friendly with fair prices. Never had a problem with any repair work. More

by Mehindman
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Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas , Tommy Lit

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Jun 05, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear about your positive experiences with our service department. Your satisfaction is our top priority, and we look forward to providing excellent service for all your future automotive needs.

May 27, 2024

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Excellent. The representative was vary professional, efficient and friendly. The place was very clean and comfortable. More

by Aespin2888
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

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May 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team and facilities. We appreciate your support and look forward to serving you again in the future.

May 25, 2024

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Smooth Operation. A Joy from start to finish. Dennis Williams walked us through professionally the entire process. More

by brucemburton
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French

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May 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing our dealership, and we're thrilled to hear about your positive experience with Dennis! We strive to provide exceptional service to all our customers, and we're delighted to have been a part of your car-buying journey.

May 24, 2024

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We have had great service here, Ken Keller in the service center has been very helpful More

by Mdsanichols
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar

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May 24, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that Ken provided you with excellent service. We'll be sure to pass on your appreciation to him.

May 23, 2024

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Service is always fast and reliable. The price was fair and exactly as I was told. Tristan was very helpful and friendly. More

by Mehindman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

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May 24, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Tristan and the team appreciate your business and look forward to assisting you in the future.

May 22, 2024

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The dealership was quick and detailed in their services provided for my vehicle, I recommend them. More

by Rjarek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Michael Lindley, Michael Wright, Nate Franklin, Allen Vinson, Issac Moya, Harry Whitworth, Angel Flores, Scott Gerlikoviski

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May 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your recommendation! We're thrilled to hear that you were pleased with our services. We appreciate your support and look forward to assisting you in the future.

May 21, 2024

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Very good customer service. Elizabeth was so friendly and professional. Nice and friendly environment. I would definitely like to come to Norms Honda again. More

by manis.chand30
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Recommend Dealer
Yes
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May 22, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Elizabeth and our team. Looking forward to welcoming you back to Norms Honda in the future!

May 19, 2024

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We’ve had a mixed bag of experiences here, probably not unlike at many other dealerships. Finance takes a long time even when you’re pre approved and the sales staff has done all of their work. The servi More

by PMakGoLions
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Hailey Owens, Yvette Garza, Tim Kellar

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May 22, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your feedback with us. We're committed to improving our processes and ensuring a smoother experience for you in both sales and service. We appreciate your patience and hope to exceed your expectations in the future.

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