Michael Wright

Michael Wright is a honest and friendly professional that has always provided excellent service for me and my 18 year old Ridgeline. has always provided excellent service for me and my 18 year old Ridgeline. More

by Rick.Rothenberger Verified Customer Verified Customer

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I want to give 5 stars but honestly if the rep can listen to me carefully and if the back of technician team can provide a reliable service. I went for 5k miles service last week and really tried my by best to me carefully and if the back of technician team can provide a reliable service. I went for 5k miles service last week and really tried my by best bringing up the concerns about tire leaking at least twice times during the visit. As it shows ‘low tire pressure’ on my screen three times in a month. I did go to Costco, check them and press re-calibrate on my vehicle. But it back again so i did 3 times. Then he said it might be a trick for calibration reset it will gone after you recalibrate it twice. Well but I add the notes that, it could be but when I checked the tires on Costco, I do see the tires are about 27-28 psi which is relatively low. And for those 3 times I refill them at Costco, it might not just a glitch. He said the back will check it. Ok after waiting hours for regular rotation and even the add-on alignment, it was set and I drove back. Until today it popped up again. I changed to another rep and after inspection I saw a very noticeable nail on the tire which cause the slow leaking. Jesus Christ. So what are you and you doing last week? Can we still trust this full-inspection routine? How can this nail being passed from last week maintenance after multi-point inspection, rotation and alignment? What makes the rep so entitled to not listening this and make us back and forth again? What makes the technician team qualified to pass this car? I’m so disappointed and confused. More

by KUDOSTOKRIS Verified Customer Verified Customer

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Service is always pretty quick at this location. Service advisor was great and helpful. Love my honda! Service advisor was great and helpful. Love my honda! More

by maddisonhaley13 Verified Customer Verified Customer

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Service advisor was not to great with customer service. Not that good of customer service by the service advisor Not that good of customer service by the service advisor More

by Wsushox11 Verified Customer Verified Customer

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Professional. Courteous. Helpful insights provided on additional work that the dealership suggested. Nothing was suggested that seemed in any way unreasonable to m Courteous. Helpful insights provided on additional work that the dealership suggested. Nothing was suggested that seemed in any way unreasonable to me. Work was completed in a very timely manner. Car was returned to me washed; a very thoughtful touch. More

by Deb Verified Customer Verified Customer

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Great service, great service adviser, very well taken care of each time. Reliable and thorough service department. care of each time. Reliable and thorough service department. More

by Jahouts Verified Customer Verified Customer

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I was initially signed up for a $0 oil change, so I assumed it was complimentary service. After the service was completed, I was surprised to find the total was around $60, even after coupons were appl assumed it was complimentary service. After the service was completed, I was surprised to find the total was around $60, even after coupons were applied. I appreciate the advisor helping with discounts, but the pricing should have been clearly explained upfront before the work was done. Better communication would have avoided the confusion. More

by Monu54C Verified Customer Verified Customer

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I love this dealership, purchase a few cars and always take my Hondas here for service. The service team is superb and defeats all honda service bays in dfw. I drive rather far because the customer servic take my Hondas here for service. The service team is superb and defeats all honda service bays in dfw. I drive rather far because the customer service, the speed and overall service is always the best. More

by ne.thurman Verified Customer Verified Customer

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Nice and clean place, friendly and knowledgeable staff. Conveniently located and well maintained facility. Good experience. Conveniently located and well maintained facility. Good experience. More

by Pkhup1 Verified Customer Verified Customer

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Just ok. I have had numerous people at your dealership. Michael was average in comparison. Seemed a little disinterested. Compared to other enthusiastic peopl I have had numerous people at your dealership. Michael was average in comparison. Seemed a little disinterested. Compared to other enthusiastic people I’ve encountered.. More

by Debrahefner Verified Customer Verified Customer

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