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Michael Wright
Michael Wright at Norm Reeves Honda Superstore North Richland Hills
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Michael Wright

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.8
58 Reviews
4.8

58 Reviews

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58 Reviews of Michael Wright

June 03, 2024

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Great service and response they got my car ready when they said they would. Thanks More

by Jpjrpatin
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Yes
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Jun 05, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us and that we could meet your expectations. If you ever need anything in the future, don't hesitate to reach out. Drive safely!

May 31, 2024

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Great customer service and service representative. Timely service. Provided detailed repairs needed on fire visits. More

by Lausbie
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Jun 05, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with us. Our team strives to deliver excellent service, and we're grateful for your feedback.

May 22, 2024

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The dealership was quick and detailed in their services provided for my vehicle, I recommend them. More

by Rjarek
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Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Michael Lindley, Nate Franklin, Allen Vinson, Issac Moya, Harry Whitworth, Angel Flores, Scott Gerlikoviski

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May 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your recommendation! We're thrilled to hear that you were pleased with our services. We appreciate your support and look forward to assisting you in the future.

May 19, 2024

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Michael Wright is an experienced service customer representative. Knowledgeable and experienced. I ask for him. No one else. The 4 stars are for service people. My front end alignment wa More

by Robertocastro.809
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May 22, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback, we appreciate your trust in Michael Wright and apologize for the inconvenience with your front end alignment. We're committed to providing top-notch service and will ensure this issue doesn't recur.

May 18, 2024

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Don’t like all the new changes. Much prefer Huggins Honda and how they did things. More

by Jancanup
Recommend Dealer
Yes

Other Employees Tagged: Hailey Owens

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May 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback and will take it into consideration as we strive to improve our services. Thank you for sharing your thoughts with us.

May 16, 2024

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It was an excellent experience. I appreciate the attention to details and timeliness. Thank you. More

by Jenimalla
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May 17, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear you had an excellent experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future.

May 16, 2024

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I don't care for Norm Reeves Honda Dealership. It's the employees that keep me coming back. Employees like Elizabeth French, Tim keller, Nume in sales, the cafe manager and staff. They are th More

by Mjones05
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Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Nume Chantharowong

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May 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're sorry to hear that you have not had a positive experience with our dealership and we would like to learn more to ensure we can improve in any areas we can. We appreciate your kind words for Elizabeth, Tim, and Nume, and hope to have the opportunity to provide you with a 5-star experience in the future. Please contact our service manager, Marie Whitmore, at marie.whitmore@normreeves.com to discuss your concerns.

May 14, 2024

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Michael Wright was awesome and provided the oil change gratis. Service was fairly quick with free coffee. More

by East_Texas_Angler
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Yes
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May 15, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words, Michael! We're thrilled you enjoyed our service and complimentary perks. We look forward to serving you again in the future!

May 09, 2024

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Everything about my appointment was excellent, service wait time and everything. Mike the service gentleman that took care of me was excellent. Great job all around. Took care of my problem. More

by l-gsanders
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Yes
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May 10, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience! We're thrilled to hear that Mike provided excellent service and took care of your needs. We appreciate your support and look forward to serving you again in the future.

May 08, 2024

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He was excellent. Michael was very informative and explained process of state inspection process throughly and any additional needs for my Honda and costs . Gave excel More

by candawa88
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Yes
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May 09, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the fantastic feedback! We're thrilled to hear that Michael provided you with excellent service and made sure all your needs were met efficiently. We appreciate your business and look forward to serving you again in the future!

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