Michael Wright
Michael Wright at Norm Reeves Honda Superstore North Richland Hills

Michael Wright

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.8
230 Reviews
4.8

230 Reviews

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230 Reviews of Michael Wright

April 28, 2026

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Employee Rating

Michael did an excellent job checking me in for the warranty service. At delivery, Michael had to be away on personal business, but Tommy handled my checkout excellently and the issue was resolved. More

by mvick14
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

Apr 28, 2026

mvick14 responded

Michael did an excellent job checking me in for the warranty service. At delivery, Michael had to be away on personal business, but Tommy handled my checkout excellently and the issue was resolved.

April 21, 2026

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Employee Rating

Great friendly staff! Mike always goes above and beyond! Thank you Great service fast and efficient when I come in for maintenance services. More

by prodriguez5454
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

Apr 22, 2026

Norm Reeves Honda Superstore North Richland Hills responded

This feels like Mike has officially unlocked “legendary helper” status. Fast, friendly, and somehow always going the extra mile like it’s second nature. We love hearing that your visits are smooth and efficient every time.

April 17, 2026

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Employee Rating

The service delivered was excellent and fully met my expectations. It was a very good experience as the others I've had. More

by mvick14
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

Apr 17, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Hi, we're grateful for this 5-star rating! Michael is a shining star on our team, and it reads as if he gave you an out-of-this-world experience. Thanks!

April 01, 2026

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Employee Rating

Service team was great. Waiting area was comfortable and clean staff was friendly. Will diffently be coming back More

by Mdsanichols
Recommend Dealer
Yes
Apr 01, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Nothing like a rollercoaster with all the fun and none of the stress! We’re glad the team made your visit comfortable, friendly, and worth coming back for.

April 01, 2026

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Employee Rating

Quick no pushiness and no beating around the bush The amenities were excellent compared to other places More

by spikemad
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

Apr 01, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Spike, it sounds like your visit was as comfy and cozy as it gets! Quick, friendly service with amenities that make you feel at home? That’s exactly the experience we aim for.

March 24, 2026

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Employee Rating

loved it it was a great experience and can't wait to do it again awesome More

by gault6216
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

Mar 25, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Glad you enjoyed the journey! We’re already plotting the next stop, and can’t wait to see you back for another round of great experiences.

March 10, 2026

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Employee Rating

The service was excellent and Mike helped me and gave me the best deal to get done all the maintenance recommended for my car. I will continue using Mike as my servide advisor More

by baenaromerofamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

Mar 11, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the sweet review! Mike scooped up the perfect combination of great service and top-notch maintenance advice. We’re thrilled you left with a cherry-on-top experience, and we look forward to keeping your car happy for many visits to come!

March 08, 2026

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Employee Rating

Very friendly. As usual, a sales person reached out to make an offer on my car. Not appreciated as I'm there to keep the car that I have. Maybe wait a week next tim More

by JulieD
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

Mar 09, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Hi Julie, we're pleased to see that Michael earned five stars for his friendly service. We apologize if the offer felt intrusive and will use this feedback to improve our service. Thank you for the honest comments and five-star rating.

March 03, 2026

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Employee Rating

When I first bought my CRV as a woman being treated that I was making the decision on what I wanted, how much I was going to pay meant you made a customer for life and Refered your dealership to my woman's More

by filly3665
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Norm Reeves Honda Superstore North Richland Hills responded

You planted seeds of trust, and we are honored to have grown a lifelong connection. Treating you with respect and honoring your decisions made all the difference, and we are delighted your CR-V purchase blossomed into a story you are sharing with your community.

March 01, 2026

Dealership Rating
Employee Rating

Came at appointed time for A1 service. Mike came and got me signed in. Spent my wait in pleasant surroundings catching up on some reading. Always enjoy visits to this Honda store. More

by russann
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

Mar 02, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Spending your wait in comfort and catching up on reading sounds like a visit to your favorite cozy corner. Mike and the team clearly made the A1 service feel effortless and enjoyable. We hope every visit leaves you relaxed and well cared for!

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