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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

4.7
3,598 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 3,598 reviews

May 16, 2024

Fast reliable and affordable. They made my trade in very smooth and worth it. I will recommend them any day any time More

by emaghovans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Weston King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Ataga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma was a true professional she was very patient and explained every step to detail.
May 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your glowing review! We're thrilled to hear about your positive experience with us. We appreciate your recommendation and look forward to serving you and your referrals in the future!

May 16, 2024

Very pleased with the service I received. Service rep thorough & personable. Helpful to find discounts. More

by Harleyhatchers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our service team. We're always here to help and glad we could assist you in finding discounts. Drive safely, and we look forward to serving you again in the future!

May 16, 2024

I don't care for Norm Reeves Honda Dealership. It's the employees that keep me coming back. Employees like Elizabeth French, Tim keller, Nume in sales, the cafe manager and staff. They are th More

by Mjones05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wright
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nume Chantharowong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're sorry to hear that you have not had a positive experience with our dealership and we would like to learn more to ensure we can improve in any areas we can. We appreciate your kind words for Elizabeth, Tim, and Nume, and hope to have the opportunity to provide you with a 5-star experience in the future. Please contact our service manager, Marie Whitmore, at marie.whitmore@normreeves.com to discuss your concerns.

May 15, 2024

Whenever you visit this dealership they are working to make sure that the customers are getting the best service possible. They also want the best service available for their customers . This is why we ar More

by Kirkbaquera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvette Garza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Pearson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Pokluda
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! Providing top-notch service is our priority, and we're thrilled to hear that you've had a positive experience with us. We appreciate your support and look forward to serving you again in the future.

May 15, 2024

Love this dealership. Efficient, supportive and i have made friends with most of the staff. They are so personable. My service advisor Chris Cosby is so freaking amazing. More

by WinewithManay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Olang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris cosby 5 stars
May 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team, especially with Chris, Melissa, and Francis. We strive to provide exceptional service to all our customers, and we're glad to have you as part of our dealership family!

May 15, 2024

My car was returned to me damaged and filthy. I contacted several mangers (Elizabeth and Tim) about the situation with pictures of the damage (via phone and email), but I have yet to receive a re More

by Lady Baylor
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Kellar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rhett Valentine
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're truly sorry to hear about your experience and the inconvenience caused. Rest assured, we take these matters seriously and will look into this internally. Please reach out to our service manager, Marie Whitmore, at marie.whitmore@normreeves.com to discuss your concerns.

May 14, 2024

I am always pleased by the attention to detail by the mechanics and easily obtained information from the service advisors. More

by Rm20070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. Your satisfaction is our top priority, and we look forward to serving you again in the future.

May 14, 2024

Michael Wright was awesome and provided the oil change gratis. Service was fairly quick with free coffee. More

by East_Texas_Angler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words, Michael! We're thrilled you enjoyed our service and complimentary perks. We look forward to serving you again in the future!

May 14, 2024

Great customer communication and customer service. Quick and easy check in process and checking out process. More

by Arredondodayanara19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Crean
May 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our customer service and streamlined processes. We appreciate your business and look forward to serving you again in the future!

May 14, 2024

I thought it was ridiculous to make an appointment and still have to wait 2 hours for a routine oil change. The facility is nice and clean, though, and the coupon made it worthwhile. More

by Randy_Mccasland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We apologize for any inconvenience caused by the wait. We appreciate your feedback and are glad you found our facility clean and enjoyed the savings from the coupon. We'll work on improving our service speed in the future.

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