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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

4.7
3,568 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 3,569 reviews

June 28, 2024

Everyone at this location was very nice and helpful. Did not make you feel like you weren’t welcomed. More

by moi.phanvilay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're delighted to hear that you felt welcomed and received helpful service from everyone at our location. Your satisfaction means a lot to us—thank you for choosing us!

June 28, 2024

Came in for first complementary oil chg, mechanic decided to cut out some of the inside fender splash guard to make it easier to replace oil filter. Service tech Christopher, got a new splash guard ordered More

by donzs
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Cobsey
Jul 01, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your detailed experience. We sincerely apologize for the inconvenience caused during your service visit, and we understand your frustration. We're grateful to Christopher for providing excellent service, and we'll make sure to address the concerns you raised with the rest of the team to prevent this from happening again. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com.

June 27, 2024

All employees I have dealt with are very pleasant. My service and repairs are done when needed. More

by Pammpaints
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear about your positive experience with our team and services. We look forward to serving you again in the future!

June 27, 2024

Dennis and Elizabeth are the best, they are always very helpful and informative. Keep up the good work!! More

by Smilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis - Service Advisor
Jun 28, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear you had a great experience with us. We look forward to assisting you again in the future!

June 27, 2024

Had to wait over 150 minutes to get my service done. This is way too long. So I will find another place More

by tandrig.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tristian Rivas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We apologize for the extended wait time you experienced. We're committed to improving our service efficiency and hope to welcome you back soon.

June 27, 2024

Able to get me in right away with appointment. Service advisor helpful and friendly. Nice lobby for waiting. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled to hear about your positive experience with us! Thank you for highlighting our quick service and friendly staff. We look forward to welcoming you back in the future!

June 26, 2024

Excellent customer service without the pressure! Definitely ask for Manny! He was a great salesperson; calm, helpful, and never felt like I was asking for too much. More

by Brhdfw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvette Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emanuel Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear Manny provided you with a pressure-free and helpful experience. We appreciate your business and look forward to assisting you in the future.

June 26, 2024

Great job and service advisor. Keep up the good work. Thank you Allen, I appreciate you. More

by jesusableeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're glad you had a great experience with Allen. We look forward to serving you again in the future!

June 25, 2024

Everything was great! Tommy Crean was my service representative that handled taking care of the headlight having moisture in it. He ordered a new one and had it replaced. More

by Melinda.broom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Crean
Jun 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience! We're delighted to hear that Tommy took care of your headlight issue promptly and kept you well-informed throughout. Drive safely, and we look forward to assisting you again in the future!

June 24, 2024

Very nice and friendly staff. Nice and friendly staff. Very nice and friendly service. Thanks More

by Amiraligilani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our team and we look forward to serving you again in the future.

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