Norm Reeves Honda Superstore North Richland Hills
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Good service but I had to come back because the metal cover under the car fell off while I was driving cover under the car fell off while I was driving More
This dealership is probably one of the best ones I go to. The rep I deal with is Nate Franklin and he is always very honest and transparent with services that my need to be done and the cost for repairs. The The rep I deal with is Nate Franklin and he is always very honest and transparent with services that my need to be done and the cost for repairs. There are no surprises when I’m working with him. He gets a 5/5. More
Wonder full customer service nice service . They told me what is needed to fixed now,other parts later if in budget. Thank you for your nice work They told me what is needed to fixed now,other parts later if in budget. Thank you for your nice work More
Excellent service The staff is very friendly Thank you for giving me an excellent service. for giving me an excellent service. More
The whole dealership was involved in the process of making me happy. they worked with me to overcome every obstacle making me happy. they worked with me to overcome every obstacle More
They always do everything they can to take care of me and make sure I'm comfortable while waiting on my car. make sure I'm comfortable while waiting on my car. More
I left the Honda and Toyota dealerships in grapevine because not one person said hi or even waved. I came to your dealership and was immediately greeted by Ali. Keep up the good work and keep engaging because not one person said hi or even waved. I came to your dealership and was immediately greeted by Ali. Keep up the good work and keep engaging with the customer. More
I particularly liked the way Mike ( didn’t know last name) responded to a question I had about the tires needed. He worked with me and found a satisfactory solution. Thank you name) responded to a question I had about the tires needed. He worked with me and found a satisfactory solution. Thank you More
While driving on the highway, the turn signal light was not working. I brought the car to the Norm Reeves dealership, where Tristian was my advisor. From diagnosis to getting it fixed, it took about a week not working. I brought the car to the Norm Reeves dealership, where Tristian was my advisor. From diagnosis to getting it fixed, it took about a week as they needed to order the parts from out of state. Tristian kept me informed all along the way with the details of the diagnosis, clear expectations and timelines. I also received drop-off and pick-up services from Uber. Tristian consistently provided superb customer service and demonstrated exceptional professionalism. His dedication and expertise not only met but exceeded expectations, ensuring a remarkable experience. More