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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,696 Reviews

1,696 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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August 21, 2025

Clayton was kind, helpful, and understanding. He replied promptly when called/texted. Thank you so much! More

by sandrayang65465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for sharing, Sandra. We’re glad Clayton was prompt and helpful. He’s just a call or text away if you ever need anything else.

August 21, 2025

Always find that the service writers are well trained. So professional and attentive to customer needs More

by magdaleno_laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
Aug 22, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Teamwork makes the dream work! We’ll give our service writers the game ball for their winning performance. 🏆Thanks, Laura, and please check out our service specials next time you need maintenance help.

August 20, 2025

The dealership at this location is great. Everyone is friendly, the waiting room is comfortable and the coffee is really good. More

by Fcorva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Sounds like our waiting room passed your vibe check: friendly faces, comfy seats, and coffee worth writing home about! Thanks for stopping in and sipping with us while we worked on your ride. See you next time!

August 19, 2025

Viviana was great and very helpful. It was also a plus my car was washed. More

by Amy.Chen.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Love hearing this. Viviana will be delighted you noticed and we’re glad the fresh wash was a nice touch. Thanks for sharing! 🚗✨

August 19, 2025

Benito provides great customer service. Always a pleasure coming in to receive services from Benito. More

by Araceliramirezt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for the love for Benito. He’s a gem, and we’ll be sure to pass this along. Always a pleasure to have you in the shop. 😊

August 19, 2025

Reliable, Good Communication, Great Service, Great Environment, Clean, Organized, Highly Recommended, Staff are friendly and transparent. More

by EGK20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Wow, thank you for this glowing list. We love hearing the whole experience clicked for you. We’re glad everything from the staff to the space felt right for you, and your recommendation means a lot to the team. See you next time!

August 19, 2025

Viviana provided the best advise, guidance and direction I have ever had from a dealership. More

by Surfingcity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Norm Reeves Honda Superstore - Huntington responded

That is high praise, and we’re so grateful you shared it. Viviana will be thrilled to hear she made such a great impression. Thank you for trusting us, and if you know anyone else who might enjoy working with Viviana, you're welcome to send them our way.

August 19, 2025

I amwriting this review because Benito is excellent. I do not like the requirment to leave a comment. More

by dsline2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Norm Reeves Honda Superstore - Huntington responded

So glad Benito made the visit excellent. We’ll pass your message along and work to make each step easier for guests like you. Thanks for sharing!

August 17, 2025

Tony Lagos was very knowledgeable, professional, and friendly! He did a great job and handled everything perfectly. Alejandra Castillo was very pleasant as well and made the appointment process very More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandra Castillo
Aug 18, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We are so happy to see your 5-star rating for Tony and Alejandra! Your trust in our service center means everything to us. Stop in anytime, we are always ready to help!

August 17, 2025

I had a good experience at this dealership. Everyone was very understanding and accommodating, especially since my first language isn’t English. More

by Mai & Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're glad to hear that our team made sure you were taken care of while you were here! One thing we all understand here is the value of great customer service. Hearing you had a great experience is a great way to start the week. Take care out there!