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Niello Audi
Sacramento, CA
575 Reviews
Welcome to Niello Audi
Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 575 reviews
April 24, 2025
I have always had excellent service and support at Niello Audi. We have three Audis, all have been serviced here. Audi. We have three Audis, all have been serviced here. More
by CPZAISS
Verified Customer
April 24, 2025
I can’t wait until my lease is up so I can get away from this terrible fing company. They absolutely suck… this terrible fing company. They absolutely suck… More
by Crestliner77
Employees Worked With
April 21, 2025
the service is, in and of itself great. ..Thanks in large part to Dan....and his service advisors. BUT, for the second time in 4 months my car was not washed, cleaned or otherwise in the sa ..Thanks in large part to Dan....and his service advisors. BUT, for the second time in 4 months my car was not washed, cleaned or otherwise in the same condition that I brought it in. Because of extended warranty issues I was using a loaner for more than 10 days. Three times I was given the expectation that I would get my car back on a certain day/or date and that didn't happen. So, when I finally could get my car I could refill the gas. So, I got a dirty car, new wiper blades and a dirty front window and $10/gallon charge to replace gas. Insult + injury....Love Cain, love Dain...losing faith with the dealership.... More
by GR8MGMT
Employees Worked With
April 18, 2025
Great service and friendly, professional staff who ensured that I was kept apprised of the necessary repairs and the services rendered. ensured that I was kept apprised of the necessary repairs and the services rendered. More
by KENNATHER
April 16, 2025
The sales experience was satisfactory with Cain, except for the unsatisfactory service provided regarding the due bill. While I do not have exceptionally high standards, I had anticipated that my car would for the unsatisfactory service provided regarding the due bill. While I do not have exceptionally high standards, I had anticipated that my car would be in the same condition as when I dropped it off at Niello Audi. Consequently, I will not be doing business with Niello Audi or any Niello dealerships in the future. I was deeply disappointed that a minor issue with a due bill escalated into a complex problem and resulted in significant deterioration of the appearance of my Vehicle. I had previously owned a few Audis, S5, A7, SQ5 (was also purchased at Niello Audi Sacramento ), Q7, A7e, and the recent one I purchased at Niello Q7 that was ruined. I never had issues with any other dealerships in the Bay Area. I hope I learn my lesson from this experience and never go back to any Niello Dealerships. More
by Omar
April 10, 2025
The best service from James but you need to improve your survey. Should not demand at least 15 words. survey. Should not demand at least 15 words. More
by CENSLEY
Employees Worked With
April 08, 2025
Excellent service, would definitely recommend to a friend. Next time that I need to up grade or need another car I will sure come back and buy it from you guys friend. Next time that I need to up grade or need another car I will sure come back and buy it from you guys More
by AVALOSADRIANA6
April 05, 2025
James is always on top of everything. He anticipates my questions and everything always is seamless. He anticipates my questions and everything always is seamless. More
by marklester
April 05, 2025
Overall dealership is amazing. Amazing staff, love that where’s always fresh coffee and James French made my service smooth and easy. Amazing staff, love that where’s always fresh coffee and James French made my service smooth and easy. More
by Rafael R.
