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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
512 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
Contact Dealership

2350 Auburn Blvd

Sacramento, CA

95821

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Showing 512 reviews

November 21, 2024

Omead asked questions, kept me informed about everything. I am grateful that he is my service person. He is always courteous and kind. I appreciate him. More

by KATIE.KILIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Niello Audi responded

Katie, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Omead and our team, and we look forward to working with you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 19, 2024

Our experience at Niello couldnt have been better. All our needs were met quickly and with care. More

by CJCHOY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Niello Audi responded

Thank you for taking the time to leave us a five-star rating. We're glad to hear we delivered a great experience! Aaron Thetford General Manager athetford@niello.com

November 18, 2024

Unorganized and unprofessional. Will not buy another car from niello and we have bought two from niello. More

by HOWARDWHO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dianne Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cain Carter
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Niello Audi responded

We're sorry to hear about your experience here at Niello Audi. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns and do what we can to provide a more positive experience. Please let us know the best way to reach you. Aaron Thetford General Manager athetford@niello.com

November 17, 2024

Abilio was so incredibly helpful throughout the entire process, offering to walk me through all of the features and ensuring I was knowledgeable and happy with the purchase. More

by MOLINA.ANGELINAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abilio Estrada
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Nov 18, 2024 -

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad Abilio was able to help, and we hope to see you again! Aaron Thetford General Manager athetford@niello.com

November 17, 2024

The drop-off and pick-up process was simple and efficient. Communication was great and addressed all of my concerns. More

by viggense
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 16, 2024

You’ve have a choice when acquiring a vehicle. If your choice doesn’t involve the Niello Audi team then you might not be having the best experience possible. Do yourself a favor and work with the More

by DOANEMICHELE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar
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Nov 18, 2024 -

Niello Audi responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com

November 14, 2024

Was a great experience working with James and as usual the service department delivered. Thanks again team Niello. More

by GARZABAGBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2024 -

Niello Audi responded

Thank you so much for your excellent review! We are so glad that James had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 10, 2024

My experience with Omead and the service team at Niello Audi is always exceptional and my 50K mile services was no exception. I appreciate the professionalism and the high quality of the work. Thanks! More

by SHANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Niello Audi responded

Shannon, Thanks for sharing your thoughts about your experience with Niello Audi. Omead and our service team appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 09, 2024

The best customer service I have every had. Polite,friendly and courteous.Well maintained building. More

by DONALDJBARNEYII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2024 -

Niello Audi responded

Thanks, Donald, for sharing your thoughts about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 06, 2024

Courteous, fast and efficient service! My service representative kept me informed and my car was ready at the promised time. More

by djdev64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana
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Nov 10, 2024 -

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi. We look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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