Andrew Lyon

Service advisor, Teryn Scott provided was great in handling my service issues. He coordinated my 3m Booster service including a time slot with Kailey (Audi technologist) to review my Q5 capabilities. handling my service issues. He coordinated my 3m Booster service including a time slot with Kailey (Audi technologist) to review my Q5 capabilities. Kailey was most helpful in guiding me through some of the features I had questions concerning THANK YOU & Kudos to both Teryn and Kailey.!! Teryn was very Efficient in scheduling my appointment for the 3M Booster service to minimize the time I would have to be in Sacramento away the from the Bay Area. I would have appreciated being told when I purchased the car, including the 3M package that I would have to return to Sacramento for the servicing of this package. I would have left the car and returned to pick up the vehicle one the service had been complete. More

by PAULETTECIACCIO Verified Customer Verified Customer

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Everyone is courteous, knowledgeable, everyone was professional, courteous, and overall extremely helpful. I would definitely buy another car there. professional, courteous, and overall extremely helpful. I would definitely buy another car there. More

by BART7 Verified Customer Verified Customer

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Extremely patient and helpful! Both sales representatives were awesome! Would recommend this dealership to family and friends. Both sales representatives were awesome! Would recommend this dealership to family and friends. More

by RCSMALL.UCD Verified Customer Verified Customer

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Problem solvers. Had to overcome quite a hurdle and they performed pretty much a miracle to get the car we wanted- in record time. Had to overcome quite a hurdle and they performed pretty much a miracle to get the car we wanted- in record time. More

by ARLEENBAUER Verified Customer Verified Customer

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Awesome people to work with! !! Helped me get the car i wanted with the payment i needed. :) !! Helped me get the car i wanted with the payment i needed. :) More

by COOKIEMOMKIM Verified Customer Verified Customer

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great selection, love the car we chose, the pricing was good, we were treated well. good, we were treated well. More

by JANDGLOVAS Verified Customer Verified Customer

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Poor customer service. I never got to test drive the vehicle nor did I get customer service on how to use the technology inside the vehicle. I was there on 3 separate occas I never got to test drive the vehicle nor did I get customer service on how to use the technology inside the vehicle. I was there on 3 separate occasions to trouble shoot my issues with the technology of the vehicle. Andrew was the only one that was attentive and gave adequate service. To this day I still haven’t been able to get the technology squared away with my new car More

by MM13 Verified Customer Verified Customer

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This is my 5th Audi from Niello and I would recommend them. Andrew was very helpful with my purchase. them. Andrew was very helpful with my purchase. More

by TERRYPLUMB Verified Customer Verified Customer

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Diane Ponce and Omead Anwar were wonderful to work with. They made my experience in leasing a car and having it serviced smooth and stressless. Their patience and professionalism have made me and my family They made my experience in leasing a car and having it serviced smooth and stressless. Their patience and professionalism have made me and my family returning customers. More

by AJ62 Verified Customer Verified Customer

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They worked well with meeting our needs in a quick and timely matter and made it worth traveling to Sacramento. timely matter and made it worth traveling to Sacramento. More

by KPASSAMA Verified Customer Verified Customer

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