Cain Carter
Cain Carter at Niello Audi

Cain Carter

Internet Sales

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.8
74 Reviews

Dealership Experience

17 yrs, 6 mos

4.8

74 Reviews

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74 Reviews of Cain Carter

June 08, 2026

Dealership Rating
Employee Rating

Cain has been exceptional in his customer service. Making sure that all of my questions and concerns are answered. More

by JULIERUCK
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jun 08, 2026

Niello Audi responded

Thank you for highlighting Cain’s dedication in addressing all your questions about your used Audi Q5. We appreciate your five-star rating and the time you took to share your experience. Enjoy every drive in your Q5. Aaron Thetford General Manager athetford@niello.com

June 02, 2026

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Employee Rating

I haven't even had my car for two months, and it's already having problems—it's leaking oil.😡 More

by ALEXJACKYASHLEY
Sales Price Transparency
Recommend Dealer
No
Jun 05, 2026

Niello Audi responded

Alex, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Aaron Thetford General Manager athetford@niello.com

May 31, 2026

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Neillo Audi was fantastic right from the first test drive. Cain was one of the best salespeople I have ever dealt with. Always there to answer any questions and always very accommodating. Blake was al More

by GLJEWELL1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 01, 2026

Niello Audi responded

We appreciate you sharing your experience with the used Audi RS6. Cain and Blake enjoyed making the process smooth and answering your questions. It means a great deal that we stood out in your extensive history of vehicle purchases. Aaron Thetford General Manager athetford@niello.com

March 15, 2026

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Everyone is courteous, knowledgeable, everyone was professional, courteous, and overall extremely helpful. I would definitely buy another car there. More

by BART7
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Lyon

Mar 16, 2026

Niello Audi responded

It’s wonderful to hear that our team was professional and helpful throughout your Audi Q3 purchase. We appreciate your confidence and look forward to serving you again when you’re ready for another vehicle. Aaron Thetford General Manager athetford@niello.com

March 14, 2026

Dealership Rating
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Cain sets a new standard as a car saleperson. He could teach a class on how to do this right and earn the loyalty of so many for decades. He is truly exceptional in every way. More

by MPLUMBRIDGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2026

Niello Audi responded

We’re thrilled Cain set such a high bar during your new Audi Q5 purchase. Your praise of his expertise and commitment means a lot to our team. Thank you for choosing us and enjoy your Q5 ride. Aaron Thetford General Manager athetford@niello.com

February 16, 2026

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They’re always kind and courteous and go above and beyond so thank you for that More

by WAVY62
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Jason Rajan

Feb 16, 2026

Niello Audi responded

It’s wonderful to hear that our team treated you with kindness and went the extra mile during your Audi SQ5 service. Thank you for your kind words, and we look forward to serving you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 24, 2026

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Employee Rating

I purchased my previous Audi from Cain 4 years ago and reached out to him again this year. Cain was eager to help me find the right car and went out of his way to find my particular specifications and eve More

by RRM70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2026

Niello Audi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Aaron Thetford General Manager athetford@niello.com

December 15, 2025

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Employee Rating

The service department was friendly as usual. The paper work dropping off the car was easy and the service was fully explained. The receiving of a video by the service tech with a naration was More

by RAY911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dain Bryant

Dec 15, 2025

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 14, 2025

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The team was helpful in meeting our needs with the type of vehicle that was appropriate for us in More

by TRACYR375
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Herrera

Dec 14, 2025

Niello Audi responded

Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Aaron Thetford General Manager athetford@niello.com

November 24, 2025

Dealership Rating
Employee Rating

Great service and Hector is the best. One of the reasons I take my car to Niello. Professional and knowledgeable. He personifies a professional. More

by ron_j8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Bunker, Hector Guadamuz

Nov 24, 2025

Niello Audi responded

Thanks for sharing your thoughts about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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