Scott Bunker
Scott Bunker at Niello Audi

Scott Bunker

Service Manager

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.6
27 Reviews

Dealership Experience

18 yrs, 10 mos

4.6

27 Reviews

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27 Reviews of Scott Bunker

April 08, 2026

Dealership Rating
Employee Rating

After initially having problems with a new 2025 S5 I had purchased, and some initial incidents that happened with the dealership, everyone went above and beyond to make sure the situation was rectified and More

by DRNIMA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake, Dianne Ponce, Aaron Thetford, Alex Kludt , Tatyana Homacki - 5 stars

Apr 08, 2026

Niello Audi responded

Thank you for sharing how our team addressed your initial Audi purchase concerns. We’re glad you’re enjoying your certified pre-owned Audi and appreciate your praise for Jacqueline, Alex, Aaron, and Scott for their responsiveness throughout the process. We look forward to assisting you again. Aaron Thetford General Manager athetford@niello.com

March 29, 2026

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Employee Rating

The dealer tried to force a RecovR tracker on us before purchasing that is completely useless in our situation (our County had 0 cars stolen in the last two years) and Audi already tracks the car. We threa More

by DAUNLANGSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dianne Ponce, Jeff Holt, James P. Trenner, Johnathan "Hutch" Hutchison , Tatyana Homacki Srvce Wrtr Excellent Attention to details

Apr 02, 2026

Niello Audi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Apr 02, 2026

Niello Audi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 17, 2026

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Employee Rating

Extremely patient and helpful! Both sales representatives were awesome! Would recommend this dealership to family and friends. More

by RCSMALL.UCD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2026

Niello Audi responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Aaron Thetford General Manager athetford@niello.com

November 24, 2025

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Great service and Hector is the best. One of the reasons I take my car to Niello. Professional and knowledgeable. He personifies a professional. More

by ron_j8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter, Hector Guadamuz

Nov 24, 2025

Niello Audi responded

Thanks for sharing your thoughts about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

June 20, 2025

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Employee Rating

Great place for service and do business. I always get treated with priority and professionalism More

by ron_j8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2025

Niello Audi responded

Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 24, 2025

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Employee Rating

I have always had excellent service and support at Niello Audi. We have three Audis, all have been serviced here. More

by CPZAISS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James French, Dain Bryant

Apr 24, 2025

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 09, 2024

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Employee Rating

Omead is amazing, extremely helpful, knowledgeable and prompt. I recommend both him and Niello Audi’s service department very highly. More

by K Faz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter, Alicia Hart, Erik Carr, Omead Anwar, Dain Bryant, Jennifer Lowenstein , Dee Browning, Steve Browning, Rachel Raschein

Dec 09, 2024

Niello Audi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Omead and our team here at Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

September 16, 2024

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Employee Rating

Such a professional dealership and very trustworthy. And Cain is the best. He has kept checking in with me over the years. So glad I can rely on Niello for sales and service. More

by TIFFANIANDRADE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter, Erik Carr

Sep 16, 2024

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cain and our team, and we look forward to working with you again. Aaron Thetford General Manager athetford@niello.com

August 23, 2024

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Employee Rating

DIanne Ponce is a great sales Rep and Alex Kludt are great helpful courteous but I had a lot of malfunctions after the purchase and finally got a new replacement car but only to have the replacement end More

by SOPRANOZZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Dianne Ponce, Andrew Lyon, Aaron Thetford , Kyle Saephanh

Aug 28, 2024

Niello Audi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Aaron Thetford General Manager athetford@niello.com

Aug 28, 2024

Niello Audi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Aaron Thetford General Manager athetford@niello.com

April 17, 2024

Dealership Rating
Employee Rating

I have not had a bad or poor experience with service ag Niello AUDI. I can actually say my service experience at Niello has been excellent. AUDI service anywhere can be expensive which I attribute to user More

by CPZAISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dain Bryant, Hector Guadamuz

Apr 17, 2024

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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