Dealership Experience
18 yrs, 10 mos
27 Reviews
Write a Review27 Reviews of Scott Bunker
April 08, 2026
After initially having problems with a new 2025 S5 I had purchased, and some initial incidents that happened with the dealership, everyone went above and beyond to make sure the situation was rectified and purchased, and some initial incidents that happened with the dealership, everyone went above and beyond to make sure the situation was rectified and i have a top notch experience. Upon Audi buying that car back, i purchased a 2023 A7 CPO from Niello and everyone from Jackie to Alex and Tatyana made sure I was well taken care of. Also a big shout out to Aaron Thetford and Scott Bunker for being so responsive during all of this. More
Other Employees Tagged: Jacqueline Westlake, Dianne Ponce, Aaron Thetford, Alex Kludt , Tatyana Homacki - 5 stars
March 29, 2026
The dealer tried to force a RecovR tracker on us before purchasing that is completely useless in our situation (our County had 0 cars stolen in the last two years) and Audi already tracks the car. We threa purchasing that is completely useless in our situation (our County had 0 cars stolen in the last two years) and Audi already tracks the car. We threatened to walk out. The salesman swiped the mud/cargo and charger after I confirmed all were in the vehicle. Diane Ponce saved us going to Pasadena Audi when the deal headed south. Five golds stars. Our sales guy should not be working at Niello. The dude who told sales folks to lie to customers about RecoveR should also be terminated. I know all of this since I have worked for Bosch Silicon Systems for 42 years. This is my third Audi from Niello since my Audi 90 quattro. More
Other Employees Tagged: Dianne Ponce, Jeff Holt, James P. Trenner, Johnathan "Hutch" Hutchison , Tatyana Homacki Srvce Wrtr Excellent Attention to details
January 17, 2026
Extremely patient and helpful! Both sales representatives were awesome! Would recommend this dealership to family and friends. Both sales representatives were awesome! Would recommend this dealership to family and friends. More
Other Employees Tagged: Jacqueline Westlake, Andrew Lyon
November 24, 2025
Great service and Hector is the best. One of the reasons I take my car to Niello. Professional and knowledgeable. He personifies a professional. One of the reasons I take my car to Niello. Professional and knowledgeable. He personifies a professional. More
Other Employees Tagged: Cain Carter, Hector Guadamuz
June 20, 2025
Great place for service and do business. I always get treated with priority and professionalism I always get treated with priority and professionalism More
Other Employees Tagged: Cain Carter, Erik Carr, Dain Bryant, Hector Guadamuz, Jason Rajan, Elbert Davis III, Kenneth Thomas, Aaron Thetford
April 24, 2025
I have always had excellent service and support at Niello Audi. We have three Audis, all have been serviced here. Audi. We have three Audis, all have been serviced here. More
Other Employees Tagged: James French, Dain Bryant
December 09, 2024
Omead is amazing, extremely helpful, knowledgeable and prompt. I recommend both him and Niello Audi’s service department very highly. prompt. I recommend both him and Niello Audi’s service department very highly. More
Other Employees Tagged: Cain Carter, Alicia Hart, Erik Carr, Omead Anwar, Dain Bryant, Jennifer Lowenstein , Dee Browning, Steve Browning, Rachel Raschein
September 16, 2024
Such a professional dealership and very trustworthy. And Cain is the best. He has kept checking in with me over the years. So glad I can rely on Niello for sales and service. And Cain is the best. He has kept checking in with me over the years. So glad I can rely on Niello for sales and service. More
Other Employees Tagged: Cain Carter, Erik Carr
August 23, 2024
DIanne Ponce is a great sales Rep and Alex Kludt are great helpful courteous but I had a lot of malfunctions after the purchase and finally got a new replacement car but only to have the replacement end great helpful courteous but I had a lot of malfunctions after the purchase and finally got a new replacement car but only to have the replacement end back at Niello Audi for SOS wire harness open circuit issue so again not able to enjoy my new car purchase More
Other Employees Tagged: Dianne Ponce, Andrew Lyon, Aaron Thetford , Kyle Saephanh
April 17, 2024
I have not had a bad or poor experience with service ag Niello AUDI. I can actually say my service experience at Niello has been excellent. AUDI service anywhere can be expensive which I attribute to user Niello AUDI. I can actually say my service experience at Niello has been excellent. AUDI service anywhere can be expensive which I attribute to user primarily and brand (slightly) More
Other Employees Tagged: Dain Bryant, Hector Guadamuz

