Scott Bunker
Scott Bunker at Niello Audi

Scott Bunker | Page 2

Service Manager

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.6
29 Reviews

Dealership Experience

19 yrs, 4 mos

4.6

29 Reviews

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29 Reviews of Scott Bunker

August 23, 2024

Dealership Rating
Employee Rating

DIanne Ponce is a great sales Rep and Alex Kludt are great helpful courteous but I had a lot of malfunctions after the purchase and finally got a new replacement car but only to have the replacement end More

by SOPRANOZZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Dianne Ponce, Andrew Lyon, Aaron Thetford , Kyle Saephanh

Aug 28, 2024

Niello Audi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Aaron Thetford General Manager athetford@niello.com

April 17, 2024

Dealership Rating
Employee Rating

I have not had a bad or poor experience with service ag Niello AUDI. I can actually say my service experience at Niello has been excellent. AUDI service anywhere can be expensive which I attribute to user More

by CPZAISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dain Bryant, Hector Guadamuz

Apr 17, 2024

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 09, 2024

Dealership Rating
Employee Rating

Customer-oriented. Excellent and personable service. I recommend this dealership for sales and service with no reservation. More

by rhbardales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Carr, Jason Rajan

Mar 11, 2024

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 28, 2024

Dealership Rating
Employee Rating

I requested the Dealer though the Service Department to find me a used Q5 to replace my vehicle which was damaged beyond repair. They did so within a short period and I am fully satisfied with the 2021 Q5 More

by BENEDETTIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter

Feb 28, 2024

Niello Audi responded

Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Congratulations on your new 2021 Q5! If there is anything we can assist you with in the future, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 16, 2024

Dealership Rating
Employee Rating

First rate service, technicians are friendly and knowledgeable, willing to go beyond simple routines. Can enthusiastically recommend. More

by CPZAISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dain Bryant, Hector Guadamuz

Feb 16, 2024

Niello Audi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 08, 2024

Dealership Rating
Employee Rating

This dealership has an excellent service and they are always very helpful, friendly, and knowledgeable. I can have someone drop my car off and trust that the service representative will take care of my v More

by TVONGVIRATH5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Niello Audi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 01, 2023

Dealership Rating
Employee Rating

Great service as usual. I also received a Lyft pick up which was very helpful. More

by DAG.H.JAKOBSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dain Bryant

Dec 02, 2023

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 24, 2023

Dealership Rating
Employee Rating

Omead and the team were great. They communicated throughout the process with my engine light on and got me back on the road quick. More

by MADELINEJZINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar

Nov 24, 2023

Niello Audi responded

Thank you, Madeline, for sharing your thoughts about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

October 27, 2023

Dealership Rating
Employee Rating

Very positive experience. I would describe it as seamless. Easy to schedule an appointment, car repaired completely, no hassle pickup. More

by DAROLD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dain Bryant

Oct 31, 2023

Niello Audi responded

It's wonderful to hear that your recent service visit was a seamless and overall positive one! Please let us know if there are any Audi sales, service, or parts needs that we can lend a hand with in the future.

October 24, 2023

Dealership Rating
Employee Rating

Have been taking our Audi A 6 here since we purchased it at this dealership since 2014. The service advisors and the service department have been great! Wouldn’t go anywhere else! More

by myoshin220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Dain Bryant

Oct 31, 2023

Niello Audi responded

We cannot thank you enough for your continued trust and support! It is always such a pleasure getting to work with amazing return customers like you. We look forward to continuing to serve you and your Audi A6 for years to come!

Oct 31, 2023

myoshin220 responded

Thank you for always being there for us when we need you!

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