Niello Audi

It was only because of the faithful follow up of their sales / purchasing agent named AJ at the AUDI STORE that I chose NEILLO DEALERSHIPS for my trade in and eventual purchase of my “new” 2017 BMW i3. sales / purchasing agent named AJ at the AUDI STORE that I chose NEILLO DEALERSHIPS for my trade in and eventual purchase of my “new” 2017 BMW i3. The entire staff were attentive, accommodating and sought my comfort as I spent the good part of 3 days trying to find a car that would meet my specific needs. Ultimately the car that brought me back to Neillo was one that was previously “in stock” but not available from my Audi dealership inquiries but days later from my own investigation was found to be available at The Elk Grove dealership. I told them I should be in the system as I had started a trade in but a suitable car could not be found at the Audi location. I said “detail the car, fill the tank and charge the battery… and I will come down to pick it up tonight” Which I did and the car has been just as enjoyable as my Neillo Dealership experience, an “11 out of 10” More

I was very impressed with the knowledge and attention provided during my recent purchase of mu Audi Etron GT, which i love driving! provided during my recent purchase of mu Audi Etron GT, which i love driving! More

The dealer tried to force a RecovR tracker on us before purchasing that is completely useless in our situation (our County had 0 cars stolen in the last two years) and Audi already tracks the car. We threa purchasing that is completely useless in our situation (our County had 0 cars stolen in the last two years) and Audi already tracks the car. We threatened to walk out. The salesman swiped the mud/cargo and charger after I confirmed all were in the vehicle. Diane Ponce saved us going to Pasadena Audi when the deal headed south. Five golds stars. Our sales guy should not be working at Niello. The dude who told sales folks to lie to customers about RecoveR should also be terminated. I know all of this since I have worked for Bosch Silicon Systems for 42 years. This is my third Audi from Niello since my Audi 90 quattro. More

Jackie Westlake is an excellent ‘Sales Adviser’ for a client like John Wang to work with her! I will continue working with her in the future. John J Wang client like John Wang to work with her! I will continue working with her in the future. John J Wang More

Very professional and friendly staff. We have been Niello's customer for a long time and as usual we are very pleased with our purchase. We have been Niello's customer for a long time and as usual we are very pleased with our purchase. More

We had a great experience with Niello in the past and just had another great experience purchasing a new car. just had another great experience purchasing a new car. More

Everyone is courteous, knowledgeable, everyone was professional, courteous, and overall extremely helpful. I would definitely buy another car there. professional, courteous, and overall extremely helpful. I would definitely buy another car there. More

Cain sets a new standard as a car saleperson. He could teach a class on how to do this right and earn the loyalty of so many for decades. He is truly exceptional in every way. He could teach a class on how to do this right and earn the loyalty of so many for decades. He is truly exceptional in every way. More

Very thorough and timely regarding the status of my repairs. Appreciate the financing options for my car. repairs. Appreciate the financing options for my car. More

Convenient and good communication Convenient and good communication Convenient and good communication Convenient and good communication Convenient and good communication communication Convenient and good communication Convenient and good communication Convenient and good communication More