Mtn. View Ford

I My experience with My Ford was mixed. The salesman I worked with was very friendly, honest, and helpful throughout the process, which I appreciated. However, I was very disappointed wi The salesman I worked with was very friendly, honest, and helpful throughout the process, which I appreciated. However, I was very disappointed with the information I received from Jason in the warranty department. My fiancé and I were told that if we purchased the oil change service package, we would receive free oil changes for up to five years. When it came time for my oil change, I was informed that the coverage was actually limited to a certain number of oil changes or mileage. This was never explained to us during the purchase process. Had that information been disclosed upfront, I likely would have made a different decision. There were also other details that I feel were not properly explained. For example, I asked about rear floor mats because my vehicle did not come with them. When I visited another Ford dealership, I learned that their new vehicles included rear floor mats. When I asked about this at My Ford, I did not receive a clear explanation. I believe customers deserve complete and accurate information when making such an important purchase. While I appreciate the salesman who assisted me, I feel misled regarding the warranty and service package details, and that has left me disappointed with my overall experience. More

Austin and his GM Brandon did great with all the details and information I needed. Austin made sure to find the right fits for me and they didn’t stop and I was happy! and information I needed. Austin made sure to find the right fits for me and they didn’t stop and I was happy! More

The salesman was very accommodating and helpful. Nice guy. The finance manager was great too. I would not hesitate using this dealership in the future. Nice guy. The finance manager was great too. I would not hesitate using this dealership in the future. More

I’m impressed with their inventory. When I purchased my truck, Craig and the staff were professional, kind and easy to work with. When I purchased my truck, Craig and the staff were professional, kind and easy to work with. More

Easy to work with, always available to assist with questions answered and provided feedback to my questions in a timely manner. questions answered and provided feedback to my questions in a timely manner. More

The Mt. view ford truck team provided a prompt and professional attitude and service for purchasing a vehicle. view ford truck team provided a prompt and professional attitude and service for purchasing a vehicle. More

We had a great experience with the friendly team at Mountain View Ford. Justin was great to work with from start to finish. Smooth,easy transaction with no unpleasant surprises. Fairly priced, handled Mountain View Ford. Justin was great to work with from start to finish. Smooth,easy transaction with no unpleasant surprises. Fairly priced, handled with integrity, and we drove away happy. Would definitely do business with them again! More

The dealership staff was professional and very helpful. Johnny used his resources and helped me out in the situation I was in. Johnny used his resources and helped me out in the situation I was in. More

I had a great experience from start to finish. Sahil was excellent to work with throughout the process—professional, knowledgeable, and easy to deal with. Jace, the sales manager, was also great a Sahil was excellent to work with throughout the process—professional, knowledgeable, and easy to deal with. Jace, the sales manager, was also great and helped make everything go smoothly. I would definitely recommend Mountain View Ford to anyone looking for a new vehicle. More

I have been looking for the right vehicle for about 2 months. Most sales people did not know any info about the cars. John was able to get us into the right car for us months. Most sales people did not know any info about the cars. John was able to get us into the right car for us More