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Jim Arnold
7 Reviews
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English
7 Reviews
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7 Reviews of Jim Arnold
June 02, 2026
Justin Lugo and Mountain View Ford took a terrible situation and turned it into a true blessing. We were driving North on interstate 75 when my diesel truck broke down. We were close enough to be tow situation and turned it into a true blessing. We were driving North on interstate 75 when my diesel truck broke down. We were close enough to be towed to Mountain View Ford. The service department adjusted their schedule to get our truck in quickly and they were very straightforward with us. It was obvious that sinking more money into a 2012 truck with 288,000 miles was probably not the best thing to do. I was introduced to Justin Lugo. Right from the start I could tell he was someone I could trust. That was very important because we truly were at their mercy. We explained our situation about wanting to get back on the road as quickly as possible and within 48 hours, we had a new truck to us and our fifth wheel hitch removed from our old truck and installed in our new truck. If you are in the Chattanooga area, I strongly encourage you to visit Mountain View Ford when the time comes for you to purchase a new vehicle to you. I strongly recommend Mountain View Ford, both their service department, and their sales department. More
by Bob A
Other Employees Tagged: Justin Lugo, Austin Hoeldt, Shaun Emery
November 12, 2025
We were traveling to Florida from Harriman tn and had brake problems. We stopped by and they took us right in. They even gave us valet service to a restaurant downtown. We were in and out in no time and brake problems. We stopped by and they took us right in. They even gave us valet service to a restaurant downtown. We were in and out in no time and on our way. Everyone was so professional and courteous. We can never express how thankful we are. Austin Hoeldt and Tod Landers were exceptional. If we lived closer we would be a customer for life. Can’t rate this dealership too high. More
by ahuling
Other Employees Tagged: Todd Landers, Austin Hoeldt, Jose Pentzke, Jason Thornton, Joe Nichols, Sierra Cunningham , Dominik Schneider
October 01, 2025
It was real easy and simple to purchase a car from you guys. Please give my seller , Logan a raise. Best dealership in the Chattanooga area.👍👍 guys. Please give my seller , Logan a raise. Best dealership in the Chattanooga area.👍👍 More
by HARRISFAM37.KT
Verified CustomerOther Employees Tagged: Race Henderson, Joe Nichols, Sierra Cunningham , Logan Bales, Jerry Castro
July 01, 2025
The tech was very polite and professional. I was very pleased with the overall service I was very pleased with the overall service More
by Cynthia
Other Employees Tagged: Todd Landers, Austin Hoeldt, Jose Pentzke, Jason Thornton, Joe Nichols , Dominik Schneider
July 01, 2025
Everyone I contact with were extremely nice. I expected to get my vehicle back sooner than I did BUT when they gave it back to me they also gave me a shiny beautiful car wash ! I expected to get my vehicle back sooner than I did BUT when they gave it back to me they also gave me a shiny beautiful car wash ! More
by none25
Other Employees Tagged: Todd Landers, Austin Hoeldt, Jose Pentzke, Jason Thornton, Joe Nichols , Dominik Schneider
June 30, 2025
Excellent service and communication when working on vehicle. Awesome customer support and care the whole process. vehicle. Awesome customer support and care the whole process. More
by CHARITY_COTTINGHAM
Other Employees Tagged: Kenny Cone, Sahil Chaudhary, Todd Landers, Austin Hoeldt, Jose Pentzke, Jason Thornton, Joe Nichols , Mike Cates, Dominik Schneider
