John Goodwin

I My experience with My Ford was mixed. The salesman I worked with was very friendly, honest, and helpful throughout the process, which I appreciated. However, I was very disappointed wi The salesman I worked with was very friendly, honest, and helpful throughout the process, which I appreciated. However, I was very disappointed with the information I received from Jason in the warranty department. My fiancé and I were told that if we purchased the oil change service package, we would receive free oil changes for up to five years. When it came time for my oil change, I was informed that the coverage was actually limited to a certain number of oil changes or mileage. This was never explained to us during the purchase process. Had that information been disclosed upfront, I likely would have made a different decision. There were also other details that I feel were not properly explained. For example, I asked about rear floor mats because my vehicle did not come with them. When I visited another Ford dealership, I learned that their new vehicles included rear floor mats. When I asked about this at My Ford, I did not receive a clear explanation. I believe customers deserve complete and accurate information when making such an important purchase. While I appreciate the salesman who assisted me, I feel misled regarding the warranty and service package details, and that has left me disappointed with my overall experience. More

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The dealership was very helpful. The process was quick and easy. I felt that they were very interested in getting me into a vehicle that I loved at a price I could afford. The process was quick and easy. I felt that they were very interested in getting me into a vehicle that I loved at a price I could afford. More

by NHITSON11 Verified Customer Verified Customer

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I bought this car online with no problems getting it. Hopefully the car is as good as the team is. Hopefully the car is as good as the team is. More

by BBREWER2 Verified Customer Verified Customer

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No rush! !! Listened to everything we said and asked for. Took notes and brought us exactly what we were looking for!!! Awesome sales team !! Listened to everything we said and asked for. Took notes and brought us exactly what we were looking for!!! Awesome sales team More

by SCHIC06 Verified Customer Verified Customer

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Salesman, John Goodwin, was easy to work with. Very knowledgeable. Appreciate him. Great experience with John Goodwin. Very knowledgeable. Appreciate him. Great experience with John Goodwin. More

by RDKEYS12 Verified Customer Verified Customer

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The whole sale staff was very intuitive, to my request and needs! The were very nice fast and worked hard to get me what I wanted! and needs! The were very nice fast and worked hard to get me what I wanted! More

by SRLAMB Verified Customer Verified Customer

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Excellent! Our experience was simple, fast, no hassle. Overall excellent experience ?? Everyone was very helpful and accommodating. Our experience was simple, fast, no hassle. Overall excellent experience ?? Everyone was very helpful and accommodating. More

by MPPHOLCOMB Verified Customer Verified Customer

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The sales experience with salesman, Mr John Goodwin was an excellent one. He was very patient & helpful with my questions. an excellent one. He was very patient & helpful with my questions. More

by RODKA29 Verified Customer Verified Customer

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John was amazing, made the process very easy and understanding. Worked with me to get the car I wanted. understanding. Worked with me to get the car I wanted. More

by UCHANITY Verified Customer Verified Customer

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Very helpful and responsive. John went above and beyond. Delivered my car to the driveway! John went above and beyond. Delivered my car to the driveway! More

by Diane Verified Customer Verified Customer

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