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Mercedes-Benz of Orange County powered by Benzel-Busch

Harriman, NY

Overview
Employees
Reviews
Vehicles
4.6
859 Reviews
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1 Mercedes Way

Harriman, NY

10926

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Showing 859 reviews

July 20, 2024

Many thanks to Victor and Thomas for the professional and speedy help extended to us. This dealership is highly recommended! More

by JOSEPHMARIAN12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful review! We’re thrilled to hear that Victor and Thomas provided you with professional and speedy help. Your recommendation means a lot to us, and we’re delighted that your experience was a positive one. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. Warm regards, Michael Hill mhill@benzelbusch.com

July 19, 2024

Great customer service. Fast and efficient service. I would definitely recommend this dealership to anyone. More

by SHUMANNBATTIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your positive review! We’re delighted to hear that you experienced great customer service and found our service to be fast and efficient. Warm regards, Michael Hill mhill@benzelbusch.com

July 19, 2024

Omar was fantastic. He knew exactly what was going on with my car, responded quickly and thoroughly. He was courteous, respectful, informative, and personable. I could n More

by Erik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful feedback! We’re thrilled to hear that Omar provided you with fantastic service and was knowledgeable, responsive, and personable. We greatly appreciate your kind words and are glad to know that his courteous and informative approach made such a positive impression. We’ll be sure to share your compliments with Omar. Warm regards, Michael Hill mhill@benzelbusch.com

July 19, 2024

Omar Martinez was highly professional. He kept me informed and notified during my vehicle repair. More

by MICHAELDEAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your positive feedback! We’re delighted to hear that Omar Martinez provided you with highly professional service and kept you well-informed throughout your vehicle repair. Your satisfaction is important to us, and we’re glad to know that Omar’s communication made your experience smooth and reassuring. Warm regards, Michael Hill mhill@benzelbusch.com

July 19, 2024

Omar was proficient in provided great customer communication, support and assistance. He was a pleasure to work with. More

by Cazuckerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
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Jul 30, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your kind words! We’re pleased to hear that Omar provided you with great communication, support, and assistance, and that working with him was a pleasure. We appreciate your feedback and will make sure to share your compliments with Omar. If you need any further assistance or have any questions in the future, please feel free to reach out. Warm regards, Michael Hill mhill@benzelbusch.com

July 02, 2024

O.M.G this guy is incredible, he got patient an he’s very very customer friendly he makes sure I got what i went for, he’s compassionate when it comes to is job.. check this man victor he’s very nice on welc More

by Shanakay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you so much for your enthusiastic review! We’re thrilled to hear that Victor provided such an incredible experience and that his patience, friendliness, and compassion made a positive impact. Your kind words mean a lot to us, and we’ll be sure to pass along your appreciation to Victor. We’re delighted that he went above and beyond to ensure you got what you wanted and made your visit enjoyable. Warm regards, Michael Hill mhill@benzelbusch.com

July 01, 2024

Professional, clean & knowledgeable. The customer is always a priority. Everything you need in a service center. More

by TCJ714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
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Jul 30, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your positive feedback! We’re delighted to hear that you found our service center to be professional, clean, and knowledgeable. We take pride in making the customer a priority and are glad to know we met your expectations. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. Warm regards, Michael Hill mhill@benzelbusch.com

June 28, 2024

Victor and Bob were awesome! Go there and see for yourself. Just a great experience More

by dan.iadonisi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Malota
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your fantastic review! We’re thrilled to hear that Victor and Bob provided you with an awesome experience. We appreciate your recommendation and are delighted that you had a great time with us. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. Warm regards, Michael Hill mhill@benzelbusch.com

June 26, 2024

excellent- efficient and competent staff. Knowledgeable staff and explaining various options and benefits. making our trip easy and reaching out for best arrangement for us. More

by mercedesbenz
Recommend Dealer
Yes
Employees Worked With
Josephine Nikolla
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Jul 30, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful review! We’re delighted to hear that our staff provided you with excellent, efficient, and knowledgeable service. We’re glad that we could explain the various options and benefits, and that our efforts made your visit easy and accommodating. Your satisfaction is our priority, and it’s great to know we achieved that for you. Warm regards, Michael Hill mhill@benzelbusch.com

June 21, 2024

Excellent Dealer. Top notch service all around. Communication is the key and Frankie in service excels. More

by DTANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Taccetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your excellent review! We’re thrilled to hear that you had a top-notch experience with us and that Frankie in service exceeded your expectations. Effective communication is indeed key, and we’re glad to know that Frankie’s efforts contributed to your positive experience. We’ll be sure to pass along your kind words to him. Warm regards, Michael Hill mhill@benzelbusch.com

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