Frankie Devita

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that you consistently receive top-notch service and feel like a VIP every time you visit us. Providing exceptional service and ensuring our customers feel valued and appreciated are our top priorities, and it's fantastic to know that our staff's professionalism and dedication contribute to your positive experience. Warm regards, Michael Hill mhill@benzelbusch.com

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that we were able to accommodate your schedule with an appointment right away and provide prompt service during your visit. Warm regards, Michael Hill mhill@benzelbusch.com

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your glowing review! We're thrilled to hear that you love our dealership and that you experienced professional service at its best during your visit. Providing excellent service to our customers is our top priority, and we're delighted that we could meet your expectations. Warm regards, Michael Hill mhill@benzelbusch.com

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that Scott provided you with extremely helpful and timely assistance in resolving your issues. Ensuring that our customers receive professional and thorough service is our top priority, and it's fantastic to know that Scott's efforts have consistently met your expectations. Warm regards, Michael Hill mhill@benzelbusch.com

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that you've had an exceptional experience with our service team at MBOC. Frank Devita truly is amazing, and we appreciate your kind words about him. We understand that Frank Scott's departure may leave big shoes to fill, but rest assured, we are committed to maintaining the same level of professionalism and service excellence that you've come to expect. Warm regards, Michael Hill mhill@benzelbusch.com

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your fantastic review! We're thrilled to hear that you had a very good experience with our customer service and found our team to be friendly. It's wonderful to know that Victor provided you with excellent service, demonstrating patience and helpfulness throughout your visit. Warm regards, Michael Hill mhill@benzelbusch.com

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your kind review! We're thrilled to hear that you found our service center to be clean and efficient, and that you had a pleasant experience in our waiting area and restroom. Providing a comfortable and welcoming environment for our customers is important to us, and we're glad that our efforts contributed positively to your visit. Warm regards, Michael Hill mhill@benzelbusch.com

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're glad to hear that Mercedes-Benz of Orange County has been able to support you with repairs on your Class B camper Sprinter, even though you purchased it from another state. Keeping you informed about the progress of repairs is important to us, and we're pleased that our team has been able to provide you with updates along the way. Warm regards, Michael Hill mhill@benzelbusch.com

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your kind review! We're delighted to hear that you found our dealership to be clean and that our service manager provided you with informative and courteous assistance. Ensuring a clean and comfortable environment for our customers is important to us, and we're glad to know that it contributed positively to your experience. Warm regards, Michael Hill mhill@benzelbusch.com