Omar Martinez
Service Consultant
Mercedes-Benz of Orange County powered by Benzel-Busch
1 Mercedes Way
Harriman, NY 10926
Dealership Experience
2 yrs, 10 mos
Industry Experience
20 yrs, 11 mos
Languages Spoken
English
Spanish
248 Reviews
Write a Review248 Reviews of Omar Martinez
April 15, 2026
What a pleasure was to work with the staff and the facility is beautiful. Just the way you want to be treated as a customer!! Great experience facility is beautiful. Just the way you want to be treated as a customer!! Great experience More
Other Employees Tagged: Jody was awesome to work with too
April 12, 2026
Mercedes Benz of Orange County was a great experience. I was able to view a video of the service that was going to be performed on my vehicle. They explained what was going on to take place as the video p I was able to view a video of the service that was going to be performed on my vehicle. They explained what was going on to take place as the video played. The atmosphere was pleasant, clean and friendly. They are concerned with making sure they the needs of their clients have been met. They work as a team to accommodate their clients. Overall I was very pleased with the service I received at Mercedes Benz of Orange County. More
Other Employees Tagged: Reputation Management, Benzel Admin , E’Mari
April 06, 2026
The dealership is very appealing, the service is great and the selection of vehicles is also amazing. and the selection of vehicles is also amazing. More
Other Employees Tagged: Orlando Casale
April 03, 2026
Responsible, most helpful and understanding people. , they provided a loaner car which was clean, inside and out, even do they did not have the required part made an arrangement and were able to finishe , they provided a loaner car which was clean, inside and out, even do they did not have the required part made an arrangement and were able to finished the job on time as promised. More
Other Employees Tagged: Orlando Casale
April 01, 2026
Omar was great getting me promptly and attending to my GLE 350 tire issue. Danielle in parts was also very helpful getting me the additional parts needed. Many Thanks to all including the Shop Techn GLE 350 tire issue. Danielle in parts was also very helpful getting me the additional parts needed. Many Thanks to all including the Shop Technicians for a job well done. Best Regards, Joe Ginski More
Other Employees Tagged: Orlando Casale
March 29, 2026
The customer service is top notch. They exceed my expectations every time. They have a loyal customer in me. They exceed my expectations every time. They have a loyal customer in me. More
Other Employees Tagged: Orlando Casale , Woman at the Service reception desk upon my arrival!
March 27, 2026
I am sorry I purchase from this location as far as I am concerned nothing cover my warrenty and was told it’s not a new car I bought so I don’t know why the give warranty concerned nothing cover my warrenty and was told it’s not a new car I bought so I don’t know why the give warranty More
March 26, 2026
It took to long to install the tires. It was almost four hours to install four tires It was almost four hours to install four tires More
Other Employees Tagged: Orlando Casale
March 25, 2026
Professional service in and out! ! Would recommend to a friend, I always look forward to the video they send me showing my car and what they are checking. Always pick it up with a cl ! Would recommend to a friend, I always look forward to the video they send me showing my car and what they are checking. Always pick it up with a clean car!! More
Other Employees Tagged: Orlando Casale

