Orlando Casale
Service Manager
Mercedes-Benz of Orange County powered by Benzel-Busch
1 Mercedes Way
Harriman, NY 10926
Dealership Experience
9 yrs, 3 mos
Industry Experience
36 yrs, 8 mos
Specialties & Trainings
Career Development and NADA Professional Management Series, Parts and Service
118 Reviews
Write a Review118 Reviews of Orlando Casale
April 06, 2026
The dealership is very appealing, the service is great and the selection of vehicles is also amazing. and the selection of vehicles is also amazing. More
Other Employees Tagged: Omar Martinez
April 03, 2026
Responsible, most helpful and understanding people. , they provided a loaner car which was clean, inside and out, even do they did not have the required part made an arrangement and were able to finishe , they provided a loaner car which was clean, inside and out, even do they did not have the required part made an arrangement and were able to finished the job on time as promised. More
Other Employees Tagged: Omar Martinez
April 01, 2026
Omar was great getting me promptly and attending to my GLE 350 tire issue. Danielle in parts was also very helpful getting me the additional parts needed. Many Thanks to all including the Shop Techn GLE 350 tire issue. Danielle in parts was also very helpful getting me the additional parts needed. Many Thanks to all including the Shop Technicians for a job well done. Best Regards, Joe Ginski More
Other Employees Tagged: Omar Martinez
March 29, 2026
The customer service is top notch. They exceed my expectations every time. They have a loyal customer in me. They exceed my expectations every time. They have a loyal customer in me. More
Other Employees Tagged: Omar Martinez , Woman at the Service reception desk upon my arrival!
March 26, 2026
It took to long to install the tires. It was almost four hours to install four tires It was almost four hours to install four tires More
Other Employees Tagged: Omar Martinez
March 25, 2026
Professional service in and out! ! Would recommend to a friend, I always look forward to the video they send me showing my car and what they are checking. Always pick it up with a cl ! Would recommend to a friend, I always look forward to the video they send me showing my car and what they are checking. Always pick it up with a clean car!! More
Other Employees Tagged: Omar Martinez
February 14, 2026
Always treated like family every time i come to the dealership! Entire service team is excellent! Coming to this dealership makes you feel like your in an exclusive club! dealership! Entire service team is excellent! Coming to this dealership makes you feel like your in an exclusive club! More
Other Employees Tagged: E'mari / Ron
February 10, 2026
This is my six or seven car from this dealership. Highly recommended to anybody I just wanna say thank you to Sam and nick very best sales persons. Highly recommended to anybody I just wanna say thank you to Sam and nick very best sales persons. More
Other Employees Tagged: Mykola (Nick) Peresunko, Omar Martinez
February 06, 2026
All is fine but charges are definitely high. For service B $1000 is not reasonable For service B $1000 is not reasonable More
Other Employees Tagged: Omar Martinez
January 30, 2026
Very easy to work wit. We run a mechanical business and had to change our appointment three times in two days and everyone was so understanding and accommodating. We run a mechanical business and had to change our appointment three times in two days and everyone was so understanding and accommodating. More
Other Employees Tagged: Omar Martinez

