Orlando Casale
Orlando Casale at Mercedes-Benz of Orange County powered by Benzel-Busch

Orlando Casale

Service Manager

Mercedes-Benz of Orange County powered by Benzel-Busch

1 Mercedes Way
Harriman, NY 10926

Contact Me
4.8
118 Reviews

Dealership Experience

9 yrs, 3 mos

Industry Experience

36 yrs, 8 mos

Specialties & Trainings

Career Development and NADA Professional Management Series, Parts and Service

4.8

118 Reviews

Write a Review

118 Reviews of Orlando Casale

April 06, 2026

Dealership Rating
Employee Rating

The dealership is very appealing, the service is great and the selection of vehicles is also amazing. More

by SBC7788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez

April 03, 2026

Dealership Rating
Employee Rating

Responsible, most helpful and understanding people. , they provided a loaner car which was clean, inside and out, even do they did not have the required part made an arrangement and were able to finishe More

by DR.I.AKHAVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez

April 01, 2026

Dealership Rating
Employee Rating

Omar was great getting me promptly and attending to my GLE 350 tire issue. Danielle in parts was also very helpful getting me the additional parts needed. Many Thanks to all including the Shop Techn More

by GINSKI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez

March 29, 2026

Dealership Rating
Employee Rating

The customer service is top notch. They exceed my expectations every time. They have a loyal customer in me. More

by stc044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez , Woman at the Service reception desk upon my arrival!

March 26, 2026

Dealership Rating
Employee Rating

It took to long to install the tires. It was almost four hours to install four tires More

by GEO9339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez

March 25, 2026

Dealership Rating
Employee Rating

Professional service in and out! ! Would recommend to a friend, I always look forward to the video they send me showing my car and what they are checking. Always pick it up with a cl More

by BLONDIE4KIDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez

February 14, 2026

Dealership Rating
Employee Rating

Always treated like family every time i come to the dealership! Entire service team is excellent! Coming to this dealership makes you feel like your in an exclusive club! More

by KJWATSON008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: E'mari / Ron

February 10, 2026

Dealership Rating
Employee Rating

This is my six or seven car from this dealership. Highly recommended to anybody I just wanna say thank you to Sam and nick very best sales persons. More

by SAMARA5575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 06, 2026

Dealership Rating
Employee Rating

All is fine but charges are definitely high. For service B $1000 is not reasonable More

by SALEELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez

January 30, 2026

Dealership Rating
Employee Rating

Very easy to work wit. We run a mechanical business and had to change our appointment three times in two days and everyone was so understanding and accommodating. More

by JAMISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez

1
...

Dealership Inventory (165 Vehicles)

new 2026 Mercedes-Benz GLC 300 car, priced at $59,015
2026 Mercedes-Benz GLC 300
new
Black exterior
Automatic
All-wheel Drive
new 2025 Mercedes-Benz Sprinter 2500 car, priced at $61,644
2025 Mercedes-Benz Sprinter 2500
new
Arctic White exterior
Automatic
Rear-wheel Drive
new 2026 Mercedes-Benz GLC 300 car, priced at $57,920
2026 Mercedes-Benz GLC 300
new
Starling Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLS 450 car, priced at $97,095
2026 Mercedes-Benz GLS 450
new
Cirrus Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz AMG GLA 35 car, priced at $59,935
2026 Mercedes-Benz AMG GLA 35
new
Night Black exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz Sprinter 2500 car, priced at $77,122
2026 Mercedes-Benz Sprinter 2500
new
Hightech Silver exterior
Automatic
All-wheel Drive