Mercedes-Benz of Orange County powered by Benzel-Busch

Robert Battle is a consummate professional and a tremendous salesman. He was very knowledgeable about the options available to me, and he has a calm, friendly, and respectful demeanor that made the tremendous salesman. He was very knowledgeable about the options available to me, and he has a calm, friendly, and respectful demeanor that made the whole experience absolutely sublime. I had my BMW salesperson calling me throughout my time there trying to provide a final offer on a 760xi, and I ended up leasing an S580 instead entirely due to the excellent customer experience that Robert provided. He also personally delivered the car to my home, which I greatly appreciated. I also worked with Matt Cannella in the finance department who did an excellent job getting the paperwork squared away. Robert and Matt are a true credit to Mercedes-Benz of Orange County. More

Used to be my favorite place to get service but after recent staff changes not sure I will return . Understand maybe the service department is overwhelmed but after my last 2 experiences makes me questio recent staff changes not sure I will return . Understand maybe the service department is overwhelmed but after my last 2 experiences makes me question what is really going on . Slow to return calls , missed items and requests, inconsistent pricing on the same exact vehicle and lack of knowledge for their own advertised discounts . Valve caps not replaced on tires after service. No knowledge of process for manufacture or extended warranty items .Sometimes it’s the little things that can drive you away . Sucks as was very good before and always a pleasure to come in . More

Victor was very helpful, very easy to work with and was able to get me in and out of dealership quick and easy able to get me in and out of dealership quick and easy More

Great experience at Orange County Mercedes Benz. The salesman Roger was awesome. He was very knowledgeable on the different types of suvs , took his time and explained all the different models and p The salesman Roger was awesome. He was very knowledgeable on the different types of suvs , took his time and explained all the different models and plgs and was great with getting my old lease paid off and into a brand new 2026 Glc 300. Any car I looked at he was ready to get the keys and show me the ins and outs. Very happy with My choice. More

I wanna thank you again for the help in this process. You were GREAT! And you made this as purchase as smooth as possible. I will definitely recommend your dealership to any friends interested, and I'll You were GREAT! And you made this as purchase as smooth as possible. I will definitely recommend your dealership to any friends interested, and I'll certainly return when I'm searching for my next . 🤞🏽Best, Milagros More

Victor is a true professional with deep knowledge and commitment. I’m on my second car with him and his conduct is exceptional, he always works in good faith and thinks outside the box. The best. commitment. I’m on my second car with him and his conduct is exceptional, he always works in good faith and thinks outside the box. The best. More

Victor came through as usual in helping me get the best deal on the car I was looking for. I always go to Victor at Mercedes Benz of Orange County in New York. deal on the car I was looking for. I always go to Victor at Mercedes Benz of Orange County in New York. More

Omar listened to my concerns and had the car serviced as requested. I have had other irritating, intermittent issues with the car that were not rectified, and one very serious safety issue that I will have requested. I have had other irritating, intermittent issues with the car that were not rectified, and one very serious safety issue that I will have to escalate because MB has not addressed it. More

Excellent service. Greeted as soon as I arrived and kept apprised throughout the service. Just the best. It’s starts at the top, your GM is incredible, a welcomed cha Greeted as soon as I arrived and kept apprised throughout the service. Just the best. It’s starts at the top, your GM is incredible, a welcomed change. More

I’m traveling cross country and the dreaded DEF light comes on .. I am so blessed to have called Gia who got me an appointment the next day . E’Mari Davis sat me down and explained they only had one tech comes on .. I am so blessed to have called Gia who got me an appointment the next day . E’Mari Davis sat me down and explained they only had one technician and I might have to wait .I went out exploring and called later in the day . It was finished and under warranty!!!I could have kissed him over the phone ! THANK YOU Everyone I met at this location was professional and friendly. Please keep up the good work. More