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James Wood AutoPark - Service Center
Denton, TX
2,357 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,357 Reviews of James Wood AutoPark - Service Center
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February 01, 2025
My car was diagnosed with damage carburator due to accumulated water in spare wheel well. They ordered part and connector rust removal. To make story short, my car was at your dealership 4 days. With accumulated water in spare wheel well. They ordered part and connector rust removal. To make story short, my car was at your dealership 4 days. With a surprising text early Monday morning that car was ready. Problems They didn’t remove water from wheel well. If we wouldn’t have checked it would have damaged carburetor again. Next, as I was driving home I can hear a scraping sound coming from front of vehicle. Like a fan blade scraping against metal. To be fair I did not report this in fear of poor service. More
by Janet
Verified CustomerEmployees Worked With
February 01, 2025
The install of my tonneau was completely wrong. I had tried for months to get the truck to get in for the shotty install job and also needed a loan vehicle so I could drive to a from work. The de I had tried for months to get the truck to get in for the shotty install job and also needed a loan vehicle so I could drive to a from work. The dealership refused to give me a loan car. I wouldn’t go here for service again or to buy a vehicle. More
by CH
Employees Worked With
February 01, 2025
Best dealer I’ve ever have done business with and my family also, top notch service dept , had a problem with my 24 Denali XL , they put me in a loaner that was as nice as mine and had my repaired in a family also, top notch service dept , had a problem with my 24 Denali XL , they put me in a loaner that was as nice as mine and had my repaired in a timely fashion More
by lonniedills
Employees Worked With
February 01, 2025
The Service department always puts the best interests of their customers first in making sure they are taken care of by the service team. their customers first in making sure they are taken care of by the service team. More
by djcook040
Employees Worked With
January 31, 2025
Scheduling appointment was very easy. Work was completed in timely manner. All employees encountered were courteous, friendly, and helpful. Work was completed in timely manner. All employees encountered were courteous, friendly, and helpful. More
by wjlrcox
Employees Worked With
January 31, 2025
Everything went as scheduled. Jared Laska told me how long it would take and when I arrived to pick up my vehicle, I was back on the road in less than 5 minutes! Jared Laska told me how long it would take and when I arrived to pick up my vehicle, I was back on the road in less than 5 minutes! More
by BRANDONSNEELEY
Employees Worked With
January 31, 2025
Very good service. Rachel is extremely cheerful and easy to work with. She as low as us had a smile on her face. Rachel is extremely cheerful and easy to work with. She as low as us had a smile on her face. More
by JIMNORMANBUSH
Employees Worked With
January 30, 2025
Great service department! They are very easy to work with, put me in a great loaner, and fixed the problem. They are very easy to work with, put me in a great loaner, and fixed the problem. More
by kp
January 30, 2025
I am very happy to have my car returned in good repair. It has really made a difference to have it back in good working order. Many, many thanks!!! It has really made a difference to have it back in good working order. Many, many thanks!!! More
by MERLEENBATTAGLIA
Employees Worked With
Greg Spurgeon
January 30, 2025
Service was excellent, Michael always does exactly what is needed.. All the stuff that needs to be done is always taken care of, usually within at least an hour or so, so I always stay to get things taken is needed.. All the stuff that needs to be done is always taken care of, usually within at least an hour or so, so I always stay to get things taken care of More
by estesb1
Employees Worked With
