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James Wood AutoPark - Service Center

Denton, TX

4.7
2,072 Reviews

2,072 Reviews of James Wood AutoPark - Service Center

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November 10, 2024

Scheduled appointment with Samantha's help. Showed up as scheduled and work completed quicker than I expected. More

by LJS0005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

James Wood AutoPark responded

Thank you for your fantastic review! We're thrilled to hear that Samantha was able to assist you in scheduling your appointment at James Wood Chevrolet Denton and that the work was completed quicker than expected. We appreciate your kind words and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

Service was professional and timely as always. Samantha and teammates were courteous and explained all service needs to me so I could understand what they were doing. More

by curridg
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team at James Wood Chevrolet Denton. It's great to know that Samantha and our staff provided you with professional and courteous service, ensuring you understood all your service needs. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

Everyone was helpful & friendly. Service time was excellent my wait time was short. Waiting area clean & pleasant. More

by LKJGBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at James Wood Chevrolet Denton, and that our team was helpful and friendly. It's great to know that you appreciated the short wait time and the cleanliness of our waiting area. We look forward to welcoming you back next time! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

My service writer, Tim W. Is the reason I buy cars from James Wood and he's the reason I let them service my vehicles. More

by PAUL.GWEN3623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We're thrilled to hear that Tim has made such a positive impact on your experience at James Wood Chevrolet Denton. It's great to know that his dedication has influenced your decisions to buy and service your vehicles with us. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

Excellent communication! Service advisor and technician were thorough and prompt with diagnosis of warranty covered issue. More

by JONATHANPONSONBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

James Wood AutoPark responded

Thank you so much for your kind words! We're thrilled to hear that our service advisor and technician provided you with excellent communication and a prompt diagnosis of your warranty-covered issue. At James Wood Chevrolet Denton, we strive to ensure our customers receive the best service possible. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

Jarrett Abel is my service advisor and he always keeps me updated on the status of my vehicle so that I'm never wondering what is going on. My car was ready and clean when I came to pick it up! More

by EEBENNETT72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Jarrett was able to keep you updated on your vehicle's status and that you found your car ready and clean upon pickup. We appreciate your kind words and look forward to serving you again at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

Pleased with service and speed of completion. All were professional in their interactions with us. More

by rangelc77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We truly appreciate your feedback on the service and speed of completion at James Wood Chevrolet Denton. Our team strives to maintain professionalism in all interactions, and it’s great to hear that reflected in your experience. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

Sam got me in and out, she is awesome. . got it done even when I came in on wrong day ! More

by JBALL67.JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gattenby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had such a great experience at James Wood Chevrolet Denton and that Sam was able to assist you efficiently, even on the wrong day. Your satisfaction is our priority, and we hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

Sales department was excellent. Service dept ok Maybe my expectations were so high because of the experience in sales. Maybe yall should cross train all departments for consist More

by bradfordjames402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

James Wood AutoPark responded

Thank you for your feedback. We're thrilled to hear that you had an excellent experience with our sales department at James Wood Chevrolet Denton. Your thoughts on service are appreciated, and we're always looking for ways to improve consistency across all departments. We value your input and hope to see you again soon for an even better experience. Sincerely, James Wood AutoPark Management | 940-591-9663

November 09, 2024

Always responsive, always welcoming, efficient, great communication, nice waiting area, very accommodating. Very pleased with the service thus far. More

by jkbunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We truly appreciate your kind words about the team at James Wood Chevrolet Denton. It's great to hear that you found our services to be responsive and accommodating. We look forward to continuing to serve you in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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