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James Wood AutoPark - Service Center

Denton, TX

4.7
2,715 Reviews

2,715 Reviews of James Wood AutoPark - Service Center

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June 03, 2025

As soon as I left, my low wiper fluid indicator came on. I assumed they would have checked all the fluids when the car was brought in for oil change and tire rotation. More

by jimmy72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Alvey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

James Wood AutoPark responded

Thank you for your feedback regarding your recent visit to James Wood Chevrolet Denton, Jimmy. We understand your concern about the low wiper fluid indicator after your oil change and tire rotation. The team appreciates your insights, as they help us improve our services. If you'd like to discuss this further, please feel free to reach out to us. We are here to assist you! Sincerely, James Wood AutoPark Management | 940-591-9663

June 02, 2025

I’ve purchased my last few new vehicles from James Wood. I e had their garage do all maintenance on my vehicles. I have been pleased with the sales experiences as well as the maintenance experiences. Th More

by RAJOHNSON0012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear about your positive experiences with both the sales and maintenance services at James Wood Chevrolet Denton. It's great to know that our team has consistently met your expectations. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

June 02, 2025

The GMC service guys are great to work with, particularly Edwin Chen. Honest & great communication too! Thanks! More

by TOMREED01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review, Tom! We truly appreciate your kind words about our GMC service team and specifically Edwin. At James Wood Chevrolet Denton, we strive to provide honest and clear communication, and we're glad to hear you had a great experience. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

June 01, 2025

I appreciate the top-notch service provided by James Woods. From the initial call to set-up service, to the scheduled pick-up and drop-off, everything is always handled smoothly and efficiently. More

by thebuckerts
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

James Wood AutoPark responded

Thank you so much for your kind words! We truly appreciate your recognition of our team at James Wood Chevrolet Denton. It’s wonderful to hear that your experience from the initial call to the service pick-up and drop-off was smooth and efficient. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

June 01, 2025

Excellent service and performance. Like always. Taylor Adam's did an outstanding job. Thanks so much More

by APUIG2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We truly appreciate your kind words about the excellent service and performance you received at James Wood Chevrolet Denton. We're thrilled to hear that Taylor did an outstanding job for you. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 31, 2025

$1300 to fix a check engine light and one other sensor. Check engine light is still on. More

by Sherri4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Alvey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience. We understand how disappointing it is to invest in a repair and still see the original issue persist. Your feedback about the outcome of the service visit will be reviewed by the team at James Wood Chevrolet Denton. If you'd like to provide additional details, please contact us directly. Your satisfaction is important to us. Sincerely, James Wood AutoPark Management | 940-591-9663

May 31, 2025

As always, James Wood provided efficient, cost effective service with high level customer service. Samantha is a phenomenal customer service specialist! More

by txbadboy23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We greatly appreciate your kind words about our service and are thrilled to hear that Samantha provided you with such a positive experience. At James Wood Chevrolet Denton, we strive for efficiency and high-level customer service. We look forward to assisting you again on your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

May 31, 2025

Clean facilities with appropriate refreshments. The checkin, checkout was quick. This is my second time and the experience was consistent. More

by vsharma74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We appreciate your kind words about our clean facilities and quick check-in and check-out process. It's great to hear that your experience has been consistent during both visits to James Wood Chevrolet Denton. We look forward to seeing you again for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

May 30, 2025

Truck was fixed in less than 24 hours and thought it would take much longer than that. The drop-off option was excellent as well. Thank you and I'll definitely be a returning customer for future servi More

by CHASE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that your truck was fixed so quickly and that you appreciated our drop-off option. At James Wood Chevrolet Denton, we always strive to provide excellent service, and we look forward to welcoming you back for future service or when you're ready to purchase a new vehicle. Thanks again for your kind words! Sincerely, James Wood AutoPark Management | 940-591-9663

May 30, 2025

Professional, kind, courteous, and knowledgeable, Rachel is an asset to James Wood. I will continue to work with her. More

by CINDYWIRZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Rachel at James Wood Chevrolet Denton. Her professionalism and knowledge truly do make a difference. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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