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James Wood AutoPark - Service Center

Denton, TX

4.7
2,070 Reviews

2,070 Reviews of James Wood AutoPark - Service Center

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November 13, 2024

It was easy to schedule a recall appointment Adviser was helpful and kept me informed Overall great service More

by Jaguar fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that scheduling your recall appointment was easy and that our advisor was helpful in keeping you informed. At James Wood Chevrolet Denton, we strive to provide great service, and it's fantastic to know we met your expectations. We hope to assist you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 13, 2024

Jared was able to get me in for 3 separate appointments in a timely manner. He kept up with all 3 vehicle issues and was able to get them taken care of for me which is much appreciated. It is great to have More

by RMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Jared was able to assist you with your vehicle issues efficiently and that you appreciated his prompt communication. At James Wood Chevrolet Denton, we strive to provide top-notch service, and it's great to know we met your expectations. We look forward to seeing you again for any future needs! Sincerely, James Wood AutoPark Management | 940-591-9663

November 13, 2024

Work was done as expected. Dropped off on time and picked up a bit sooner than expected. More

by zephfree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

James Wood AutoPark responded

Thank you for your positive review! We’re glad to hear that the work was completed as expected and that you had a seamless experience at James Wood Chevrolet Denton. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 13, 2024

Service took a long time but it was done correctly. I wish like in hospital we had a status board to follow the progress while waiting. More

by bramire63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

James Wood AutoPark responded

Thank you for your feedback! We appreciate your understanding regarding the wait time for your service at James Wood Chevrolet Denton. We're glad to hear that you were please with the work that was done. Your suggestion about a status board to track progress is a great idea and will certainly be considered as we strive to improve our customer experience. If you have any further concerns or suggestions, please feel free to reach out. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

November 12, 2024

She did a great job and my truck was ready faster than expected. I didn't have an appointment, bus she got me in and back on the road. More

by JIM.SEEDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

James Wood AutoPark responded

Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us at James Wood Chevrolet Denton and that your truck was ready faster than expected. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 12, 2024

Quick and professional, courtesy ride was nice. Free water, coffee, and snacks in the Waiting room. More

by JSMECHAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us! We're glad to hear that you found the service at James Wood Chevrolet Denton to be quick and professional. We're always happy to provide complimentary refreshments and a courtesy ride for our valued customers. If you have any further feedback or need assistance, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

November 12, 2024

She greeted me with a smile, got me in quickly. Service was professional, friendly and fast More

by LBRADLEY16
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience at James Wood Chevrolet Denton. Our team takes pride in providing friendly and efficient service, and we're glad that it showed. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 12, 2024

Good customer service. Wonderful staff. Very clean facility. Answered all my questions that I had that day. More

by anakarenrivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience at James Wood Chevrolet Denton. Our team takes pride in providing excellent customer service and maintaining a clean facility. If you have any more questions or need assistance in the future, don't hesitate to reach out. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

Scheduled appointment with Samantha's help. Showed up as scheduled and work completed quicker than I expected. More

by LJS0005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

James Wood AutoPark responded

Thank you for your fantastic review! We're thrilled to hear that Samantha was able to assist you in scheduling your appointment at James Wood Chevrolet Denton and that the work was completed quicker than expected. We appreciate your kind words and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

Service was professional and timely as always. Samantha and teammates were courteous and explained all service needs to me so I could understand what they were doing. More

by curridg
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team at James Wood Chevrolet Denton. It's great to know that Samantha and our staff provided you with professional and courteous service, ensuring you understood all your service needs. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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