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James Wood AutoPark - Service Center

Denton, TX

4.7
2,361 Reviews

2,361 Reviews of James Wood AutoPark - Service Center

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December 28, 2024

Thank you for the service. I really appreciate the courtesy driver, he was kind, and very helpful! Merry Christmas and happy new year! More

by Paul Winkler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

James Wood AutoPark responded

Thank you, Paul! We're glad to hear that you had a positive experience with our courtesy driver at James Wood Chevrolet Denton. Your appreciation means a lot to us. We wish you a Merry Christmas and a Happy New Year as well! We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

December 27, 2024

Service was absolutely phenomenal in every possible aspect when it came to their customer service. More

by JayceS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

James Wood AutoPark responded

Thank you so much for your kind words, Jayce! We're thrilled to hear that you had a phenomenal experience with our customer service at James Wood Chevrolet Denton. We strive to provide the best for our customers, and your feedback means a lot to us. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

December 27, 2024

My service rep was great other than that I’m offended that I have to write an essay. More

by Oakdaleh@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

James Wood AutoPark responded

Thank you for your feedback! We're glad to hear that your service rep was great. We appreciate your thoughts about the review process and take all feedback seriously at James Wood Chevrolet Denton. If you have any other concerns or suggestions, feel free to reach out. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

December 27, 2024

James Wood service has some great people that take care of their customers even when a mistake is made they make things right More

by DAVID663
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

James Wood AutoPark responded

Thank you for your fantastic review, David! We truly appreciate your kind words about our team at James Wood Chevrolet Denton. Our commitment to taking care of our customers is our top priority, and we’re glad to hear that you had a positive experience with us. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 26, 2024

My service advisor lied to me and service department didn't bother to wash my truck before presenting back to me. I'M NOT HAPPY AT ALL with service advisor. More

by pdg7494
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Belew
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2024 -

James Wood AutoPark responded

Thank you for your feedback. We regret to hear about your frustration regarding your recent experience at James Wood Chevrolet Denton. It’s important to us that our customers receive quality service, and we appreciate you bringing this to our attention. Please feel free to reach out to us directly to discuss your concerns further. Your satisfaction is our priority, and we want to ensure a better experience next time. Sincerely, James Wood AutoPark Management | 940-591-9663

December 26, 2024

Samantha was great. Everything went great. Got her done in a reasonable time. I’m pleased thank you very much. More

by edwrter7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2024 -

James Wood AutoPark responded

Thank you, Ed! We truly appreciate your kind words and are thrilled to hear about your positive experience with us at James Wood Chevrolet Denton. Our team is dedicated to providing excellent service in a timely manner. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

December 26, 2024

Great experience with service received from the center on getting accurate assessment of CarPlay issue resolved More

by claimscrazy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with the service team at James Wood Chevrolet Denton and that your CarPlay issue was resolved accurately. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 25, 2024

Taylor went above and beyond more than any other service advisor that has ever helped me. I’m so thankful that I had her as my advisor. More

by lfbatte
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2024 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We’re thrilled to hear that our service advisor made such a positive impact on your experience at James Wood Chevrolet Denton. Our team is dedicated to going above and beyond for our customers, and it’s great to know that Taylor exemplified this. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 25, 2024

I am very pleased with the repair on my car by James Wood Collision Center. Charles was very courteous and helpful as well! Thanks! More

by tkdavenport1
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Schwarze
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you were pleased with the repair on your car at James Wood Chevrolet Denton and that Charles provided you with courteous and helpful service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 24, 2024

2 hours and 45 minutes for oil change and inspection with an appointment. Wait time a bit extreme. Told in cabin filter and air filter needed change yet they were brand new. More

by Justin_box1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
3.0
This rating includes all reviews, with more weight given to recent reviews.
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