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James Wood AutoPark - Service Center

Denton, TX

4.7
2,087 Reviews

2,087 Reviews of James Wood AutoPark - Service Center

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October 27, 2024

The service and sales department have earned my business because of the straight forward approach that I appreciate. More

by joe.shawn.aultman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scotty Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We’re thrilled to hear that both our service and sales departments at James Wood AutoPark have met your expectations with a straightforward approach. We truly value your business and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 26, 2024

Gavynn handled all my service needs and was very prompt. Got me in and out. Always a good experience. More

by paul@doubleprranch.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

James Wood AutoPark responded

Thank you, Paul! We appreciate your kind words about your service experience at James Wood AutoPark. It's great to hear that Gavynn was able to assist you promptly and efficiently. We look forward to seeing you again for your future service needs! Sincerely, James Wood AutoPark Management | 940-591-9663

October 26, 2024

Service was performed in a timely matter and service advisor was helpful and very friendly. More

by DJROBESON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that your service experience at James Wood AutoPark was timely and that our advisor made your visit enjoyable. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 26, 2024

Jarrett is always helpful and the service was fast. Waiting area is clean and comfortable. More

by HINHOUSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you found our service fast and our waiting area comfortable. We appreciate your kind words about our team at James Wood AutoPark. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 26, 2024

Service was great! Was in and out quickly and everyone was very helpful. Will be back. More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

James Wood AutoPark responded

Thank you, Amanda! We’re thrilled to hear that your experience at James Wood AutoPark was smooth and that our team was able to assist you efficiently. We look forward to welcoming you back again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 25, 2024

My wait for an oil change was way to long especially when I had an appointment. I did ask for a car wash but I have done so before and did not have to wait that long. There was no communication with me about More

by MUSTANGSALLEE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand the frustration you felt due to the extended wait time for your oil change appointment at James Wood AutoPark. Your feedback regarding communication is valuable, and we appreciate you bringing this to our attention. We are committed to improving our service and ensuring a better experience for all our customers. If you'd like to discuss this further, please feel free to reach out to us directly. Sincerely, James Wood AutoPark Management | 940-591-9663

October 25, 2024

Need more rental options available for customers who purchased their cars from dealership. It's hard to find a car with 3 rows. More

by CODYDHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

James Wood AutoPark responded

Thank you for sharing your feedback. We understand the importance of having a variety of rental options for our customers needs. At James Wood AutoPark, we appreciate your insights and will take them into consideration as we work to enhance our services. If you have any further concerns or need assistance, please don’t hesitate to reach out to us directly. Sincerely, James Wood AutoPark Management | 940-591-9663

October 25, 2024

Service experience was great. In and out for a vehicle software update in only a few hours. Dropped off at lunch and was ready before I was off work at 5:00. Have had similar expe More

by SMITH.KEVIN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

James Wood AutoPark responded

Thank you so much for your fantastic review! We’re thrilled to hear that your service experience at James Wood Chevrolet Denton was great and that we could efficiently manage your vehicle software update. It’s wonderful to know you’ve had positive experiences with our oil changes and tire rotations as well. We appreciate your kind words about our friendly staff. We look forward to welcoming you back for your next GMC truck purchase or service! Sincerely, James Wood AutoPark Management | 940-591-9663

October 25, 2024

I found the James Wood auto associate and team members very informative and courteous in keeping me up to date with how my vehicle was serviced and any questions I had. More

by gullingdusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

James Wood AutoPark responded

Thank you so much for your kind words! We're thrilled to hear that our team at James Wood Chevrolet Denton was able to provide you with informative and courteous service. It's our goal to keep you updated and answer any questions you may have. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 25, 2024

Tim has always been very clear with the process every visit. Give him a raise immediately because he’s the best counter representative you have. More

by nickstorms28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

James Wood AutoPark responded

Thank you for your fantastic feedback about our team at James Wood Chevrolet Denton! We're thrilled to hear that you found our counter representative outstanding and that he clearly communicated the process during your visits. Your kind words are greatly appreciated. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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