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James Wood AutoPark - Service Center
Denton, TX
2,357 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,357 Reviews of James Wood AutoPark - Service Center
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January 14, 2025
The service is fast and take care of all that is needed. The Service Advisor very helpful and kind. Thank you The Service Advisor very helpful and kind. Thank you More
by PEGGYPAEZ
Verified CustomerEmployees Worked With
January 14, 2025
Dealership is always great - solid communication, timely service, and good customer service by Service Department. service, and good customer service by Service Department. More
by Jessica Pafk (Hall)
Employees Worked With
January 12, 2025
I have done business with this location for 13 years. Fantastic purchase experience and fantastic service experience. I won't shop anywhere else... Fantastic purchase experience and fantastic service experience. I won't shop anywhere else... More
by tfitzgerald3
January 11, 2025
These two service agents are great. They care for their customers and do anything they can to help us. They give a client all the information they need about having their vehicle serv They care for their customers and do anything they can to help us. They give a client all the information they need about having their vehicle serviced. More
by SBURGE
January 10, 2025
They didnt fix the issue and now i have a flat tire. I took my car up there repeatedly for issues and they never could figure it out and they finally just gave up after picking up a nail in my tire whic I took my car up there repeatedly for issues and they never could figure it out and they finally just gave up after picking up a nail in my tire which they wont fix. I will never go there again More
by theoriginalseth
Employees Worked With
I dont see the person
January 10, 2025
Regular service appointment and Jarret was professional and answered all my questions. Service was quick and I would recommend James Wood to anyone. and answered all my questions. Service was quick and I would recommend James Wood to anyone. More
by CROSSCHECK35
Employees Worked With
January 10, 2025
It was a regular service appointment which was handled quickly, professionally and with any issies quickly, professionally and with any issies More
by blparker01
Employees Worked With
January 10, 2025
Rachel always does an absolutely fantastic job when I take my vehicles in for service! take my vehicles in for service! More
by drichey1965
January 09, 2025
Came in with my 2024 Sierra HD for 3 recall notices. ..informed my service rep of all 3. He said he would take care of it. After 2 hrs.20 mins. they informed me my truck was ready..Got home and looked ..informed my service rep of all 3. He said he would take care of it. After 2 hrs.20 mins. they informed me my truck was ready..Got home and looked at the paperwork and only 2 of the tasks were completed. Sent 2 text messages to service provider and he never answered either of them. Finally called and he admitted he (forgot) to do one of them. Now, I have to make another trip to the dealer and sit again while this other repair is done since they don't provide loaner cars like other dealers. I've also sent a text to the service provider about the remaining fix to be set up but he has yet to respond to me...again. More
by Greg
Employees Worked With
January 09, 2025
I picked up my truck after waiting more than (4) weeks and it was still not fixed correctly and also had blemishes on it that were not there when it was dropped off to be fixed. and it was still not fixed correctly and also had blemishes on it that were not there when it was dropped off to be fixed. More
by JCHANDLER_300
Employees Worked With
