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James Wood AutoPark

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
4,149 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 4,149 reviews

November 10, 2024

It was good. Met with Ryan Unver on 9/7, he spent 3 hours with us explaining and driving different trims of the Traverse. WE came back on 9/8 and ordered our car More

by 2HEARTS21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Unver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

James Wood AutoPark responded

Thank you, Tricia, for your thoughtful review! We're thrilled to hear that you had a positive experience with Ryan at James Wood Chevrolet Denton, and it's great to know that he took the time to thoroughly explain the features of the Traverse. We appreciate your feedback regarding the trade-in value and the wait time in the finance department, and we assure you that your concerns will be looked into. If you need any assistance in the future, please don't hesitate to contact us. Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

Excellent communication! Service advisor and technician were thorough and prompt with diagnosis of warranty covered issue. More

by JONATHANPONSONBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

James Wood AutoPark responded

Thank you so much for your kind words! We're thrilled to hear that our service advisor and technician provided you with excellent communication and a prompt diagnosis of your warranty-covered issue. At James Wood Chevrolet Denton, we strive to ensure our customers receive the best service possible. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

Sam got me in and out, she is awesome. . got it done even when I came in on wrong day ! More

by JBALL67.JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gattenby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had such a great experience at James Wood Chevrolet Denton and that Sam was able to assist you efficiently, even on the wrong day. Your satisfaction is our priority, and we hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 09, 2024

Everyone was very attentive to my needs. The ladies working the payment area were very helpful and friendly. More

by RLVALENTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Munez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that our team at James Wood Chevrolet Denton was attentive to your needs and that you found our staff in the payment area to be helpful and friendly. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 09, 2024

Need better communication, Did not call or text that truck was ready. Waited until late in the day and just showed up the lady at the counter said the truck was ready for hours. More

by mmdadich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

James Wood AutoPark responded

Thank you for your feedback. We understand that communication regarding the readiness of your truck at James Wood Chevrolet Denton could have been better. We appreciate you bringing this to our attention, as ensuring timely updates is important to us. Please feel free to reach out directly so we can address your concerns and improve our service moving forward. We look forward to assisting you again! Sincerely, James Wood AutoPark Management | 940-591-9663

November 09, 2024

Failed to deliver timely. Failed to deliver Friday, failed to deliver Saturday and now Monday More

by judgepct2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gregg
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Nov 12, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand that timely delivery is crucial, and we appreciate your feedback regarding the delays. Please feel free to reach out to us at James Wood AutoPark so we can address your concerns directly and work towards a resolution. Your satisfaction is important to us. Sincerely, James Wood AutoPark Management | 940-591-9663

November 09, 2024

Always responsive, always welcoming, efficient, great communication, nice waiting area, very accommodating. Very pleased with the service thus far. More

by jkbunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We truly appreciate your kind words about the team at James Wood Chevrolet Denton. It's great to hear that you found our services to be responsive and accommodating. We look forward to continuing to serve you in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 08, 2024

Easy to deal with. Understood warranty for my Cadillac. Customer’s lounge nice. Quick service. More

by kaperry31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that your experience at James Wood Chevrolet Denton was smooth and that you appreciated our service and customer lounge. We strive to provide quick and efficient service, especially for our Cadillac customers. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 08, 2024

They have taken care of my auto needs for the last 15years and have been extremely reliable, dependable and exceptional! More

by PFBUSALOVE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

James Wood AutoPark responded

Thank you so much for your kind words! We truly appreciate your loyalty over the past 15 years. It’s wonderful to hear that you find us reliable and dependable. We look forward to continuing to meet your auto needs at James Wood Chevrolet Denton. Don’t hesitate to visit us again! Sincerely, James Wood AutoPark Management | 940-591-9663

November 08, 2024

Mike our service advisor was the worst ever. Absolutely no communication and ignored my wife completely. Not until the Service Manager Doug got involved to finish the process. James Woods custo More

by mycozyup
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Belew
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

James Wood AutoPark responded

Thank you for your feedback. We understand your concerns regarding your experience during your recent visit to James Wood AutoPark. We appreciate you bringing this to our attention, and we're pleased to hear that Doug was able to assist you. Your insights are valuable as we strive to maintain high standards of customer service. If there's anything further you'd like to discuss, please feel free to reach out to us directly. Thank you again for your feedback. Sincerely, James Wood AutoPark Management | 940-591-9663

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