James Wood AutoPark

Waiting 2 hours and counting for an oil change and car wash 2 hour plus waits for oil change and truck wash. Came in 5 minutes before my 0845 appointment.......still waiting at 1045 2017-07-06 VERY DISAPPOINTE 2 hour plus waits for oil change and truck wash. Came in 5 minutes before my 0845 appointment.......still waiting at 1045 2017-07-06 VERY DISAPPOINTED More

Best buying experience Go see ed miranda. He was prepared kept to his word and was honest. Best vehicle purchase I've ever had!! No unexpected add onsome easy to deal with. Go see ed miranda. He was prepared kept to his word and was honest. Best vehicle purchase I've ever had!! No unexpected add onsome easy to deal with. Especially over the internet More

Not promised what I was told Overall, my experience at James Wood Denton was good. I went in to buy a 2017 Chevrolet Trax. The car salesman who helped me was really cool, couldn't Overall, my experience at James Wood Denton was good. I went in to buy a 2017 Chevrolet Trax. The car salesman who helped me was really cool, couldn't have asked for a better person....until after the deal was done. I was promised a new rubber floor mat for the back of my car, which he kept telling me he ordered, 2 months later and I still haven't received it. My paper tags expire in 2 days and I have yet to get my license plates. He told me they were in a different location and I was the one who had to call them about the plates. The biggest thing I am upset about is that had I known about it, I never would have gotten this vehicle, but it has no cruise control. The sales guy straight up told me he didn't know that and it really is a bummer. How would I have known that, it's a 2017 vehicle and it's got no cruise control? Seriously?!? Don't you think you should've said something up front?? I like the vehicle, but to be honest, I never would've gotten it knowing I would've gotten screwed around like this after the fact. I even tried to go to one of their managers about the cruise control and he didn't even get back with me. Heck, they could've at least thrown in a free oil change More

Awesome Staff and Even Better Service My experience at James Wood Autoplex was awesome! I found a car I liked online and sent in a email and had an immediate response from the internet sal My experience at James Wood Autoplex was awesome! I found a car I liked online and sent in a email and had an immediate response from the internet sales manager. We set up a time and date and by the time I got there everything was already lined up and ready to go. The mannerism of the staff was another thing that caught my eye, even if I wasn't dealing with them directly I had several people come up and offer me coffee or anything to make myself more comfortable. As far as the the vehicle purchasing went, they got my payments where I wanted them and even sweetened the deal a little bit. Will definitely be doing repeated business with them and will be recommending everyone I know to give them a call if they're looking for the best deal there is! More

Very good service loved it Very good experience great customer service satisfaction very good acknowledgement of there inventory and products. Sales manager went above and beyo Very good experience great customer service satisfaction very good acknowledgement of there inventory and products. Sales manager went above and beyond to find what we were looking for and for the right price More

Ed Miranda was a excellent salesman played a game that was r It was a very pleasant sale of buying my new 2017 Cadillac Escalade. Everything went so smooth. This is our second time to deal with James Wood Family It was a very pleasant sale of buying my new 2017 Cadillac Escalade. Everything went so smooth. This is our second time to deal with James Wood Family. We will be back next time I'm ready for new vehicle . More

Greatly Satisfied This place is awesome, I bought a 2016 malibu from David Stafford in October. The process was so easy and fast. I was there only a hour, and I'm not k This place is awesome, I bought a 2016 malibu from David Stafford in October. The process was so easy and fast. I was there only a hour, and I'm not kidding you. He made sure I was satisfied and didn't rush me into buying. His customer service is beyond expectations. I would recommend James Wood Chevrolet, I never experienced such a great atmosphere until I visit here. More

Out of town buyer and received the best car buying service Out of town car buyer who recently purchased 2016 Infiniti QX60 from David Stafford (James Wood Autopark) and my experience can’t be any better. Davi Out of town car buyer who recently purchased 2016 Infiniti QX60 from David Stafford (James Wood Autopark) and my experience can’t be any better. David was very responsive and quick to answer all of my questions and he will definitely go extra mile to provide any assistance you need. He also delivered my vehicle to Houston, Texas without any transportation fees and he also brought all the papers to my office (very convenient). James Wood Autopark is selling very competitive price on their cars and I can assure you that you won’t be disappointed on the price and sales service. I highly recommend James Wood Autopark for your next vehicle purchase whether you are out of town buyer like I was or local buyer but please go and see David Stafford for excellent service you deserve!!! More

Slowest Service Department ever I come here because it is close to my job. I have never been able to get out of service in less than 3 hours. I bring a work Truck and am required to I come here because it is close to my job. I have never been able to get out of service in less than 3 hours. I bring a work Truck and am required to wait on it. It's funny how an oil change cost 1000 dollars after they touch it. Anything and everything is broke. Just venting cause I have been sitting here for 5 hours waiting on another oil change plus 5 other issuses needing repair. I think it's there way to get you to make an appointment. More

Was lied to by Floyd ( car salesman ) Called Jason (manager) I was informed that I could not back out of buying the car, because I had signed the papers ( his words were this a no courticy Called Jason (manager) I was informed that I could not back out of buying the car, because I had signed the papers ( his words were this a no courticy law in Texas ). I had signed the papers on Saturday wife went to pick the car up on Monday. The AC wasn't cold and it smelled like smoke. Talked to the sales guy ( Floyd ) who wanted the car Dilivered to Denton so he could do his " respectful" checkup on the vehicle ( his words ). He said the AC may need antifreeze (freon) n he didn't smell smoke. He said they have a Smoke smell guy that could meet me at my house (Jason) later informed me the smoke guy only goes to their dealership and we would have to drive back to Denton to get it done. James woods will no longer have my business new or used More