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James Wood AutoPark

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
5,025 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 5,025 reviews

November 07, 2023

If you are going to ask me to write a review, don’t force me to meet very conditions More

by BOLITHOTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

James Wood AutoPark responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

November 07, 2023

I called the day before about getting my Tahoe in for service. I had the oil changed and tires rotated. Mike Belew told me about a recall that he would get with me when he has the part. More

by DUGANBROOMFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

James Wood AutoPark responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, James Wood AutoPark Management | 940-591-9663

November 07, 2023

Rachel and team are great . That is all I have to say on that . Thanks More

by zmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
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Nov 08, 2023 -

James Wood AutoPark responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, James Wood AutoPark Management | 940-591-9663

November 07, 2023

professional, organized, and easy to work with. Also, helpful with any questions or concerns I had. More

by manueljr1207
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michel Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

James Wood AutoPark responded

We're grateful for your kind words, Manuel! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

November 07, 2023

Mike was great- very attentive, personable and relatable. Work was fast and efficient. Pickup anbreeze More

by DENIWINDHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Mike does for James Wood Chevrolet Denton and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 07, 2023

WENDI LITTLE IS SUPER HELPFUL AND FRIENDLY. SHE COMPLETED THE SALE BY EMAIL MAKING THE TRANSACTION EASY. More

by tcuphilnelson72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendi Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

James Wood AutoPark responded

Thank you for leaving us this great review! We are very happy to hear that Wendi could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

November 06, 2023

Give me more words and I'll tell you what I really think about it !!!!!!! More

by mearslp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendy Deter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loch
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

mearslp responded

No problem with dealership. Raymond always great. Upset because I got a lemon. Bought a Canyon in 2021. Was told by Loch that he had everything on it. Told both Wendy and me. Guess what, nope! Traded it for 2022 seirra that turned out to be in shop more than my garage. Now I trade for another truck. My issue is they are making money off me because I wasn't told truth when I bought Canyon. Loch seem to find that funny when i was upset. Laughing when I was expressing what I felt. If he had told me the truth first time, I would still had a truck I wanted. He didnt care and you could tell it. When I bought 2022, got an extended warranty. Both my husband I asked and was told it was to go in effect after GMC warranty, only to find out that was a lie. The guy that helped us again was the guy that had told us. No I never call it a warranty. He changed his story around to cover himself. Made the mistake of calling it a warranty again. Get some guy to handle us to do finale paperwork. He over played the roll. He admitted that he was helping us because he knows how to handle people. He has special training for this. He admitted that they named us Hot Crackers! I really appreciate that. Showed me he wasn't trained very well. I'm sure we know who made that up. No issues with dealership. Will still recommend them. Just warn if they deal with certain people, to make sure and check out everything they are told. I hate when people don't tell the truth.

Nov 07, 2023 -

mearslp responded

Same

Nov 09, 2023 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The James Wood Buick GMC Denton Team

November 06, 2023

Cole and Juan at James Wood made the car buying process simple and efficient. They were super helpful and trustworthy sellers. More

by Ethan Schifelbein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Fellers
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Nov 08, 2023 -

James Wood AutoPark responded

Thank you for your review of our sales team, Ethan. We're glad to hear that you had a positive experience with us and look forward to seeing you again soon! Sincerely, The James Wood Buick GMC Denton Team

November 06, 2023

They were very friendly and got me in quickly. I didn’t wait too long. I’m not thrilled about a situation with my wheels though. I’m waiting for tech to still get back to me about how to remedy th More

by rachylm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

James Wood AutoPark responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, James Wood AutoPark Management | 940-591-9663

November 06, 2023

My experience with my last service was great. Everything was explained to me and service was fast. More

by charliebrown7593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

James Wood AutoPark responded

Charlie, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The James Wood Buick GMC Denton Team

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