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James Wood AutoPark

Denton, TX

4.8
4,928 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 4,928 reviews

November 05, 2023

Great dealership, I’ve been taking my car there for 10 years because I can trust them. More

by DIANEBECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

James Wood AutoPark responded

Diane, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

November 05, 2023

Always great service. Saw one of the service guys at a store and he recognized me from Being in and apologized again for the long wait. More

by JBRPGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

James Wood AutoPark responded

Thank you for recognizing your experience at James Wood Auto Park. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect, even outside of the dealership. We look forward to working with you in the future and hope you keep us in mind for future vehicle needs. Sincerely, James Wood AutoPark Management | 940-591-9663

November 05, 2023

They did a good work but I noticed my keychain is missing. My daughters bought it for me so it’s more of a sentimental thing. More

by josepharmijo120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

James Wood AutoPark responded

Joseph, we appreciate you sharing your feedback with us. We understand how important something like this is, so please know we are working to locate the keychain. Please contact us at your earliest convenience so we can discuss this situation in more detail. Sincerely, James Wood AutoPark Management | 940-591-9663

November 05, 2023

This is the fifth vehicle we have purchased from James Wood Motors. We've been very pleased with this dealership, although we have noticed some decline in service since Mr. Wood passed. Wendy was great More

by jim@welborntx.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendy Deter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lopez - Finance
Nov 07, 2023 -

James Wood AutoPark responded

Jim, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The James Wood Buick GMC Denton Team

November 05, 2023

I have bought lots of cars with Will Lewis. He is the best with knowledge of product and customer service and makes you feel at home. More

by steve@kwprinting.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Gattenby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

James Wood AutoPark responded

Steve, thank you for your loyalty to our dealership and for taking the time to write this review. Will’s sales excellence is always consistent, and we're glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, James Wood AutoPark Management | 940-591-9663

November 04, 2023

The worst dealership I have ever had to deal with. They have not fixed one letter on the GMC logo for almost two months and 4 visits. If they ever get it fix, I have no plans on ever coming back and w More

by hfjwei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Laska
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

James Wood AutoPark responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, James Wood AutoPark Management | 940-591-9663

November 04, 2023

Close, Professional 👍clean, courtesy friendly fast genuine fair great outstanding customer service and sales staff More

by michael.hamm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shellie Tait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

James Wood AutoPark responded

Michael, we’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The James Wood Buick GMC Denton Team

November 04, 2023

From arrival to when I left I didn’t feel I was taken seriously regarding the issues with my vehicle More

by familiacastro4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

James Wood AutoPark responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. We would like the opportunity to speak with you to work on resolving this issue. Please contact us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

November 04, 2023

Very helpful, very friendly and very professional! ! Was able to find the perfect car for me that no one else could do. More

by apalma8824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scotty Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don in finance
Nov 07, 2023 -

James Wood AutoPark responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, The James Wood Buick GMC Denton Team

November 04, 2023

I had a serious problem with my convertible collecting rainwater inside the car with the top on and windows up. They were able to find the issues and fix them. I'm very grateful for their dedication, expe More

by jbsmith59175
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The James Wood Buick GMC Denton Team

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