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James Wood AutoPark

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
4,935 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 4,935 reviews

November 09, 2023

The service was prompt, friendly, and efficient. Rachel is especially helpful, knowledgeable, and pleasant. Our only dissatisfaction was the cost of the headlights and the lack of recall by Cadillac More

by bobwhitely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel , Tammy Brooks
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Nov 09, 2023 -

James Wood AutoPark responded

Thank you for taking the time to provide this feedback, Bob. Our customers are our greatest asset and we value your business. Please reach out to us directly so that we may discuss this situation. Sincerely, James Wood AutoPark Management | 940-591-9663

November 09, 2023

Great service manager's. Professionally run with competitive repair costs. Always a pleasure working with Mr Edwin! More

by JOERIVERA511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

James Wood AutoPark responded

Joe, thank you for your kind words about Edwin and our team. We feel our service department is what makes James Wood Auto Park special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

November 09, 2023

Transaction for a cash deal was quick. I got the keys and sat in the vehicle to go home and realized they didn’t wash it like they said they were going to do before I picked it up. So I wa More

by christie.vilano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Sandate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

James Wood AutoPark responded

Thanks for your great review, Christie. We do appreciate your patience for the extended wait that you encountered regarding the car wash. We strive to provide excellent customer service, and we're glad that the purchasing process was quick and easy! Please let us know if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

November 09, 2023

yes i would recommend your group to other potential customers no hesitation keep it going thanks More

by CMH339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

James Wood AutoPark responded

We cannot thank you enough for your wonderful review of James Wood Buick GMC Denton and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The James Wood Buick GMC Denton Team

November 09, 2023

BJ Wooley did an excellent job taking care of our puchasing a 2024 gmc terrain. More

by mikemorrissey45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

James Wood AutoPark responded

Congratulations on your new GMC Terrain, Mike! Thank you for taking the time to write about your experience. It's great to know BJ and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

November 09, 2023

I’ve shopped James Wood before, this was the first vehicle I purchased. After this experience I will always stop James Wood first. More

by dtelshaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Gregg
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Nov 09, 2023 -

James Wood AutoPark responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, James Wood AutoPark Management | 940-591-9663

November 08, 2023

My car buying process was super easy and stress free. Staff and sales rep were very helpful and informative. More

by jccrable
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

James Wood AutoPark responded

We sincerely thank you for going out of your way to write this review about James Wood Auto Park. We try to create a comfortable and stress-free environment for each and every customer. We hope you enjoy your new car. If you have any further needs, please come back to see us. Sincerely, James Wood AutoPark Management | 940-591-9663

November 08, 2023

Great service as always and Brad is fantastic and has always came through and make sure that it gets fixed. More

by mike@lanedcm.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Nov 09, 2023 -

James Wood AutoPark responded

Mike, thank you for the awesome feedback! Brad is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, James Wood AutoPark Management | 940-591-9663

November 08, 2023

Taylor was very helpful and a pleasure to deal with. The whole process was very easy and enjoyable. More

by HINER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
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Nov 09, 2023 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Taylor does for James Wood Auto Park and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 08, 2023

Unavailable and unreliable. Service advisors are clueless about what is going on with the vehicle brought in for warranty or service. More

by llofox29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Loch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

James Wood AutoPark responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The James Wood Buick GMC Denton Team

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