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James Wood AutoPark

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
3,873 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 3,873 reviews

June 16, 2023

Mike Belew Service service service service clean clean people people Why 15 words Turns me off TIME More

by JRSKIPLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
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Jun 20, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, The James Wood Buick GMC Denton Team

June 16, 2023

This was probably one of the smoothest car buying experiences ever. DeeAnn is always so helpful! More

by jenniferbittner1113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeeAnn
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Jun 20, 2023 -

James Wood AutoPark responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Sincerely, The James Wood Buick GMC Denton Team

June 16, 2023

I had routine service performed. The service was communicated, performed, and my truck returned very efficiently. More

by MIKE.HOWDESHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in service
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Jun 20, 2023 -

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The James Wood Buick GMC Denton Team

June 16, 2023

Ray ORoark is a pro. Made the buying experience very easy. The dealership in general knows how to handle Edoc’s so everything can be done remotely. More

by timteske
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray O’roark
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Jun 20, 2023 -

James Wood AutoPark responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, The James Wood Buick GMC Denton Team

June 16, 2023

Technician did a poor job evaluating my car. Now I have over $2100 surprise repairs I have to pay to get car running correctly. Never going back to them. I expect more from Cadillac service dea More

by koklahoma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel in service- 1 star along w tech
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Jun 20, 2023 -

James Wood AutoPark responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

June 16, 2023

The staff was very accommodating. I was very comfortable in their lounge waiting for my vehicle to be done. I would recommend this place to everyone who wants great service! More

by WHISKEY5497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

James Wood AutoPark responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The James Wood Buick GMC Denton Team

June 16, 2023

Upon arrival the Service Writer first seemed a little put off or unsure of what to do, Maybe I caught him in the middle of something else. After initial response, all things went well. No complaints. Except More

by KEN@ABLEMECH.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trish in parts was very helpful.
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Jun 21, 2023 -

James Wood AutoPark responded

Thank you for the great feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The James Wood Buick GMC Denton Team

June 16, 2023

Mike Loch and Ronnie were awesome to work with. I love my new truck. They did not pressure me and I left happy. More

by mestydobson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Loch and Ronnie
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Jun 20, 2023 -

James Wood AutoPark responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The James Wood Buick GMC Denton Team

June 16, 2023

If you're seeking to buy a vehicle, I highly recommend contacting Katie and Don. More

by katrina_lewis_12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie & Don
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Jun 20, 2023 -

James Wood AutoPark responded

We cannot thank you enough for your wonderful review of James Wood Buick GMC Denton and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The James Wood Buick GMC Denton Team

June 15, 2023

Great, very customer oriented. Nice selection of quality vehicles and excellent service. I would highly recommend them. More

by sstratton42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip surles
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Jun 17, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

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