Orlando Kia East - Service Center

Friendly upon arrival and when meeting with advisor. Only thing I would say to work on is the pricing of services. Your oil change shows 95.99 but I was not aware of the mandatory oil supplement kit and Only thing I would say to work on is the pricing of services. Your oil change shows 95.99 but I was not aware of the mandatory oil supplement kit and on the maintenance request sent to my phone it had a doc fee of 0.00 so I selected it. Did not realize it was actually 4.99 I would have declined it on the maintenance request text. More

Always professional and respectful. Area is comfortable for those of us who wait. Always great service. Area is comfortable for those of us who wait. Always great service. More

Took my car in for an evaluation Tues. Paid $240 and still don’t have an itemized estimate. Can’t go elsewhere because of investment. Paid $240 and still don’t have an itemized estimate. Can’t go elsewhere because of investment. More

Shelby was great The people at the dealership were pleasant and really responsive and tried to help me out. I didn’t wait long and would go again pleasant and really responsive and tried to help me out. I didn’t wait long and would go again More

It is a dealer with a qualified team that meets the needs of customers. The services are of very satisfied qualify of customers. The services are of very satisfied qualify More

1st service on our new Sportage. In and out in 20 minutes. Everything went perfect. In and out in 20 minutes. Everything went perfect. More

Only place I shop and it's always a great experience This dealership has always treated me like family. I've purchased over 8 vehicles on this place. dealership has always treated me like family. I've purchased over 8 vehicles on this place. More

Everything was easy and smooth for me. Employees were very friendly and helpful especially Fin. I don't know who Armando is? Love the car wash! We will be back Employees were very friendly and helpful especially Fin. I don't know who Armando is? Love the car wash! We will be back More

Got my car in for servicing and it was a seamless process. Finn did the check in an advised me of the progress until it was completed. I had the opportunity to speak to the sales manager, Mr DeSoto a process. Finn did the check in an advised me of the progress until it was completed. I had the opportunity to speak to the sales manager, Mr DeSoto and he briefed me on the new lineup of Kia's answered my questions and since I was not ready at this time felt no undue pressure. More

The staff treated my vehicle very neat and worked efficiently, but need better communication on services efficiently, but need better communication on services More