Orlando Kia East - Service Center

Joshua was absolutely amazing from tje second I walked through the door. very warm and welcoming. He answered all questions I had. With such high professionalism and confidence. through the door. very warm and welcoming. He answered all questions I had. With such high professionalism and confidence. More

JP was extremely helpful. They had a great shuttle service since I live less than 5 miles away. They took care of the 15K mile service in under 3 hours. They do charge a 3% se They had a great shuttle service since I live less than 5 miles away. They took care of the 15K mile service in under 3 hours. They do charge a 3% service for for credit cards so be aware of that. More

Exelente atención de todo el personal y muy agradable la espera en su establecimiento. Gracias. espera en su establecimiento. Gracias. More

Great service, very clean, super fast, will return for future services. Always updating me about my car future services. Always updating me about my car More

Only problem Found was Only 3 Tires had tire Shine. Otherwise great. Shelby gave great service. Kept me up to date With everything. Otherwise great. Shelby gave great service. Kept me up to date With everything. More

My service experience at Greenway Kia was very satisfying, and had my car done in a timely manner...thank you satisfying, and had my car done in a timely manner...thank you More

He was very thorough and helpful. He kept in contact with me through the entire process and gave me updates on everything that had been done and what was still left to be completed. I He kept in contact with me through the entire process and gave me updates on everything that had been done and what was still left to be completed. I have no complaints, I was very pleased. More

The service is very well organized. Both advisor and technician are very knowledgeable and pleasant to work with. I would recommend this dealership's service (not to buy though) as they Both advisor and technician are very knowledgeable and pleasant to work with. I would recommend this dealership's service (not to buy though) as they work professionally. More

Avoid Greenway Kia at any cost, all locations. They have botched two different oil changes. On one oil change, the filter was not properly tightened, and oil leaked out in the driveway. On another They have botched two different oil changes. On one oil change, the filter was not properly tightened, and oil leaked out in the driveway. On another oil change, they did not put in enough oil and the low oil light came on. I had to add oil to fill it properly. The final straw is there is an issue with the vehicle that has been addressed by the dealer four times. It’s a known problem, well documented in Kia forums and on Reddit. They have provided four different “solutions” none of which worked, and they refused to correct an issue with a vehicle that is still under warranty. Their demeanor, especially the Service Manager at Kia Greenway East whose name is not really Gina, has been frigid, dismissive, and condescending from the beginning. There are additional details I am not including but they relate to dealing with the Customer Experience Team who have been helpful but have no sway over correcting the issue. I am currently in the process of contacting Kia Corporate and writing a detailed complaint letter. More

My visit with Greenway Kia East was a great experience. I visited the location for an oil change and had a wonderful experience. I visited the location for an oil change and had a wonderful experience. More