Orlando Kia East - Service Center

The customer service was great, Whenever my car needs service I would prefer to keep the same service advisor. service I would prefer to keep the same service advisor. More

Experience varies between advisors, Shelby actually helped solve my problem with my window motor. Before that it was multiple visits and a lot of miscommunications helped solve my problem with my window motor. Before that it was multiple visits and a lot of miscommunications More

My husband and I were waiting for 3 hours to let us know they couldn’t program the key fob for our Carnival 2025 they couldn’t program the key fob for our Carnival 2025 More

He was able to get my car done quickly since I had to go to work to work More

Was not what was expected. Lack of communication and long wait. Service was for an oil change, tire rotation and recall inspection. After 2 hr of waiting had to enquirer why se Lack of communication and long wait. Service was for an oil change, tire rotation and recall inspection. After 2 hr of waiting had to enquirer why service was taking so long. More

Greenway Kia East replaced the horn in my 2025 Kia Soul. Two standouts were Gina and Fin. They stayed in constant contact with me. Provided a rental due to the part being unavailable nationwide. Also, they Two standouts were Gina and Fin. They stayed in constant contact with me. Provided a rental due to the part being unavailable nationwide. Also, they knew it was illegal to drive in FL without a horn. That was appreciated that they took that into consideration as well. 5 stars all the way!!!!!! More

I got my first car here! Great service, stuff was so helpful, the best team ever!!! I am recommending everyone around me and will keep recommend ❤️ Mert did great job and Ms. Great service, stuff was so helpful, the best team ever!!! I am recommending everyone around me and will keep recommend ❤️ Mert did great job and Ms. Asli was so welcoming so lovely. The best price ever! More

Fin is a great service advisor. The staff is helpful and professional. The waiting room is clean and comfortable. The staff is helpful and professional. The waiting room is clean and comfortable. More

Efficient process, you come in and they move as quickly as possible. Snacks, coffee and water provided and TV entertainment help to pass the wait times. as possible. Snacks, coffee and water provided and TV entertainment help to pass the wait times. More

June 2025. JP was very professional and friendly. He listened to my needs and provided excellent and prompt service. I was quite satisfied with my experience JP was very professional and friendly. He listened to my needs and provided excellent and prompt service. I was quite satisfied with my experience and will highly recommend this Kia East dealership and their service dept rocks! More