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Greenway Kia East

Orlando, FL

4.4
4,381 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes, Winter Park, Longwood, Kissimmee, Windemere, Winter Garden, Winter Springs and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 4,381 reviews

September 29, 2024

We struck a fair deal online and was a super easy transaction. Greg was extremely friendly and accommodated a few car changes. More

by Jeffd398
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayoub Lazaar, Abdel Trabelsi
Sep 30, 2024 -

Greenway Kia East responded

Jeffd398, we're glad to hear Greg made your online transaction smooth and accommodating here at Greenway Kia East. Thanks for sharing your experience!

September 29, 2024

Was greeted right away. Check in was a very easy process. Joshua answered some questions i had. Waiting area was pretty quiet as well. Other employees were friendly as well. More

by D.DENYALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
Sep 30, 2024 -

Greenway Kia East responded

Thank you for sharing your experience! We're glad to hear that Joshua and the rest of our Greenway Kia East team made your visit smooth and pleasant. We appreciate your feedback!

September 28, 2024

Jonathan, Jorge and Alfredo were very helpful. Abdel, very professional. Overall, great experience. Amazing team! More

by maria1616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan was amazing!, Jorge Chavez, Abdel Trabelsi, Alfredo Infante Perez
Sep 30, 2024 -

Greenway Kia East responded

Maria, we're delighted to hear that Jonathan, Jorge, Alfredo, and Abdel provided you with a great experience at Greenway Kia East. Thanks for the wonderful feedback!

September 28, 2024

Josh was awesome, he was very professional, they were able to get the issue solved and my car is as good as new. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyinfoluwa Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez, Shelby Bishop, Mathew Westberg
Sep 30, 2024 -

Greenway Kia East responded

Sam, we're delighted to hear that Josh and the Greenway Kia East team got your car back in top shape. Thanks for sharing your experience!

September 28, 2024

Everything was right on time. Fin was very responsive and got right back on emails More

by UTNAPHISTIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyinfoluwa Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : oludare Baloye
Sep 30, 2024 -

Greenway Kia East responded

We are delighted to hear from you. Thank you for the great review of Greenway Kia East - Fin will appreciate the shoutout!

September 28, 2024

Thorough and personable. Second purchase at this dealership. Will likely return when it’s time for another vehicle More

by Robyn
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iderson Elliassaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Chavez, Hicham Belharsa, Shelby Bishop
Sep 30, 2024 -

Greenway Kia East responded

Robyn, we're delighted to hear about your positive experience and repeat business with Greenway Kia East! We look forward to assisting you again when it's time for another vehicle.

September 28, 2024

They did the job but offered to wash my car and returned it unwashed , I was disappointed because they kept the car for 2 days because they had to order parts so they had plenty of time to wash it More

by S.juanandrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelby Bishop
Oct 04, 2024 -

Greenway Kia East responded

I apologize for the oversight with your car wash. We aim to provide thorough, top-notch, service, and it's disappointing to hear we missed this detail during your visit. If you have any further concerns or need assistance, please reach out directly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 28, 2024

Shelby was helpful. They fixed my car quickly. Seem to have more appointments than they used to have so that was nice More

by Pfcstasney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
Sep 30, 2024 -

Greenway Kia East responded

We're glad to hear Shelby and the Greenway Kia East team were able to assist you quickly. Thanks for sharing your experience!

September 28, 2024

Shelby is great at her job. Very helpful and patient. Would recommend going to her in the future. More

by Zach906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
Sep 30, 2024 -

Greenway Kia East responded

Thank you for recommending Shelby! We appreciate your support here at Greenway Kia East.

September 27, 2024

Services advisor they are good , but management are bad, waiting for parts over 2 months and always receiving excuses until one day that I called and threaten them to hire attorney to fix my issue was the o More

by titogrille
Recommend Dealer
No
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyinfoluwa Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Greenway Kia East responded

We apologize for the frustration and delays you've experienced. It's clear we fell short in providing timely assistance and solutions, and this is not how we aim to serve our customers. We'd like to discuss this with you directly. Would you please reach out to me when convenient so we can address this promptly? Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

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