Greenway Kia East

It was great. The service advisor was helpful and communicated with me. The service advisor was incredibly helpful and communicated effectively with me. The service advisor was helpful and communicated with me. The service advisor was incredibly helpful and communicated effectively with me. More

The service was really good and the person at reception was really nice and entertaining was really nice and entertaining More

The location is very well maintained and the staff are friendly and knowledgeable and professional in their work environment with handling of the vehicle information and handling in giving a great deal. friendly and knowledgeable and professional in their work environment with handling of the vehicle information and handling in giving a great deal. More

Was eager to help and resolve the issue We found out our AC needed to be replaced and he took care of that. AC needed to be replaced and he took care of that. More

Fin was a great help Fin was a great help. Communicated effectively and helped me fix my car Communicated effectively and helped me fix my car More

Meet did a wonderful job. He took a very great care of me helping get through the experience easily He took a very great care of me helping get through the experience easily More

My experience is always pleasant. Scheduling is smooth and efficient. Oscar Escobedo is very cordial, professional and knowledgeable about my vehicle. I give him the credit for a grea Scheduling is smooth and efficient. Oscar Escobedo is very cordial, professional and knowledgeable about my vehicle. I give him the credit for a great service experience. More

Great service all around. From start to finish, I was provided fast and thorough service. Definitely service with a smile. 10 out of 10!! From start to finish, I was provided fast and thorough service. Definitely service with a smile. 10 out of 10!! More

I don’t know if this location is a tax collector’s office or a poorly run, overcrowded urgent care, but that’s exactly what it feels like. You’re galaxies behind Kia Clermont, and it’s honestly embarrassing. or a poorly run, overcrowded urgent care, but that’s exactly what it feels like. You’re galaxies behind Kia Clermont, and it’s honestly embarrassing. I’ll never be back. Telling me to buy and try up to 10 different data cables from Best Buy to fix a glitching CarPlay issue, one that’s well-known and thoroughly documented in Kia Reddit forums, is lazy and unacceptable. Instead of acknowledging a known issue, you pushed the responsibility onto the customer. That’s not service. What should have occurred and been communicated: * Verify the infotainment system is running the latest firmware available for my VIN. * Scan the infotainment/AVN system for any stored diagnostic trouble codes (DTCs). * Inspect and test the USB media hub (USB-A port) for intermittent data connection issues. * Inspect the USB wiring harness and connectors between the USB media hub and the infotainment unit for loose connections, damaged pins, corrosion, or poor terminal retention. * Perform a wiggle test of the USB port and wiring harness while CarPlay/Android Auto is connected to identify intermittent faults. * Verify both USB power and data integrity. * If the USB hub and wiring pass inspection, evaluate the infotainment head unit/USB controller for intermittent failure. * If additional guidance is needed, please consult Kia Techline before replacing parts. More

The experience was great. Representatives were knowledgeable. Service was great. Everything was explained clearly, and fairly. Representatives were knowledgeable. Service was great. Everything was explained clearly, and fairly. More