James Menoze
James Menoze at Greenway Kia East

James Menoze

Service Advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.5
6 Reviews

Languages Spoken

English English

4.5

6 Reviews

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6 Reviews of James Menoze

November 13, 2026

Dealership Rating
Employee Rating

Very neat, clean and professional service center. Courtesy customer care advisors and service advisors down to the cashiers More

by MSNPERRY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fiyinfoluwa Adeyeye

Nov 13, 2026

Greenway Kia East responded

We're glad you found our service center well maintained and received considerate care from our advisors through checkout during your Kia K5 service. Thank you for the five stars!

November 11, 2026

Dealership Rating
Employee Rating

Even though I had an appointment, two hours for a simple oil change and tire rotation is way too long. More

by TCULLENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 30, 2026

Dealership Rating
Employee Rating

Amazing experience as always! James is the best!!! Highly recommend Kia East. Always a pleasure . More

by EPENA0108
Recommend Dealer
Yes

Other Employees Tagged: James Menoze

Oct 30, 2026

Greenway Kia East responded

Knowing your service visits for your Kia Sorento continue to be so positive is rewarding. Your recommendation and kind words about James mean a lot to our team.

October 29, 2026

Dealership Rating
Employee Rating

Unhappy with lack of customer service. I had to bring my car to the dealer for an oil change because the previous time a tech over tightened the oil pan bolt and it was stripped More

by MEVORLANDO
Recommend Dealer
No
Nov 01, 2026

Greenway Kia East responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 03, 2026

Dealership Rating
Employee Rating

I had an amazing experience at Greenway Kia East. I went in for service and I was taken care of by everyone from the moment I walked in until I drove out! More

by BRITTNEYLIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2026

Greenway Kia East responded

Your note about being cared for by everyone, from the moment you walked in until you drove out, highlights how our service department strives to provide attentive support. Knowing that the service on your Kia Sorento felt effortless means a great deal to our team.

September 23, 2026

Dealership Rating
Employee Rating

Handled car recalls without issues. James made appointment over phone in timely manner and worked with me on days I needed my car for child pick up. Harassed by salesmen in waiting area More

by Customer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janphiel Rivera

Sep 28, 2026

Greenway Kia East responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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