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Germain Honda of Surprise

Surprise, AZ

4.8
1,582 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 1,582 reviews

May 01, 2026

Germain Honda had the car we were looking for and the employees were very nice and helpful. More

by patricia.juarez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiara Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dion Mendel
May 04, 2026 -

Germain Honda of Surprise responded

Thank you for your kind feedback! We’re glad we had the vehicle you were looking for and that our team was helpful and welcoming. We appreciate your business and hope you enjoy your new car! Best Regards, Sassha Motz General Manager

May 01, 2026

Friendly, supportive staff. Very nice and accessible . Virtually no pressure via Costco program. Multiple warranty options that required immediate decisions did not allow us to More

by claude.tellef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Crews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Dettenrieder
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Germain Honda of Surprise responded

Thank you for your thoughtful feedback! We’re glad to hear you found our team friendly, supportive, and easy to work with. We also appreciate your input regarding the warranty options—we understand how important it is to have time to review coverage decisions. Your suggestion is valuable, and we’ll be sure to share it with our team as we continue to improve the experience. Best Regards, Sassha Motz General manager

May 01, 2026

The car service agent was outstanding in explaining what and why we needed certain mechanical things addressed on our vehicle. Also dealership was very punctual in completing our service needs More

by jdgeissler
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Germain Honda of Surprise responded

Thank you for your kind feedback! We’re glad to hear your service advisor clearly explained the recommendations and that your visit was completed promptly. We appreciate your business and look forward to assisting you again! Best Regards, Sassha Motz General Manager

April 30, 2026

Logan Brantman was great to work with will see you in three years. very comfortable show room to visit. ................................................................. More

by newburyuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Brandtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Rascon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Cicon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Germain Honda of Surprise responded

Thank you for your feedback! We’re glad to hear Logan Brantman made your experience a great one and that you enjoyed our showroom. We look forward to seeing you again in the future! Best Regards, Sassha Motz General Manager

April 30, 2026

The whole team Great and Efficient thanks so much! I was in and out with my New Civic in No Time! More

by birdiegirlz
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason (Jay) Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Germain Honda of Surprise responded

Congratulations on the purchase of your previously loved Honda. We are thrilled that our team provided you with the quality experience you deserve and wish you nothing but happy journeys. Best Regards, Sassha Motz General Manager

April 29, 2026

Al is the best service advisor! 10 out of 10. Always Great service and makes you feel educated and comfortable with anything he is sharing about your car. Only advisor I will see! More

by Courtney.droke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Germain Honda of Surprise responded

Thank you for the fantastic feedback! We’re thrilled to hear that Al consistently provides clear, comfortable, and top-notch service. We appreciate your loyalty and look forward to continuing to take great care of you! Best Regards, Sassha Motz General Manager

April 28, 2026

When I needed maintenance for my vehicle it was easy to schedule and appointment for the next day and service didn't take too long. I had my car back that day. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2026 -

Germain Honda of Surprise responded

Your overall satisfaction is our top priority. We are happy you enjoyed a 5-star efficient visit and were quickly back on the road. Best Regards, Sassha Motz General Manager

April 28, 2026

Working with J P and Evan made the process of selecting and leasing the CR-V seamless. Both were professional, knowledgeable, friendly and answered all our questions. More

by m.mberg
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Pierre Rachid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2026 -

Germain Honda of Surprise responded

We’re thrilled to know that JP and Evan helped make your lease experience easy and enjoyable! It’s great to hear they delivered the care and detail you deserved. Thank you for your trust and kind words—enjoy your new vehicle! Best Regards, Sassha Motz General Manager

April 27, 2026

Robert did a great job in assisting me with the inspection and oil change I needed for my vehicle. More

by m3marrone
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2026 -

Germain Honda of Surprise responded

We thank you for trusting our team with your automotive service needs. See you next time. Best Regards, Sassha Motz General Manager

April 25, 2026

Easy to work with. Ron and Evan were great helping us with the trade in and purchase. More

by MikeGut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Rattray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Germain Honda of Surprise responded

We are thrilled to know you are completely satisfied with your experience with us here at Germain Honda of Surprise, and our team appreciates the kind 5-star rating. We look forward to working with you again. Enjoy the road in your new Honda. Best Regards, Sassha Motz General Manager