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Germain Honda of Surprise

Surprise, AZ

4.8
1,464 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 1,464 reviews

March 13, 2026

Alfredo was my Service Advisor. He was very knowledgeable about the services I needed to get done on my 2017 CRV today. He described each service in detail and answered all my quest More

by drohrer2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

Germain Honda of Surprise responded

We thank you for your continued business and trust in Al. We are pleased to know that he ensures you and your CRV are thoroughly taken care of on each visit. See you next time. Best Regards, Sassha Motz General Manager

March 13, 2026

Nate is always a pleasure to work with and listens to my concerns and ensures that all issues have been resolved. More

by shelleybarber12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2026

Easy to schedule appointment greats service had a bunch of items to do in and out in timely manner. More

by Tim & Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2026

All of my contacts with Germaine have been friendly, professional and helpful. They diagnose the problems and present options to get me back on the road. More

by mkjacobs809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

Germain Honda of Surprise responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda team may assist you again. It's always our pleasure! Best Regards, Sassha Motz General Manager

March 11, 2026

I typically hate new or used car dealers and their sales associates. But I love these guys. More

by Thedrashers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Rascon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Cooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2026 -

Germain Honda of Surprise responded

We are so happy that you enjoy working with our team. They are certainly dedicated to customer satisfaction and providing a 5-star experience. Best Regards, Sassha Motz General Manager

March 11, 2026

Excellent service. Professional service. Very clean location. I appreciate that the service technician took the time to explain everything so that I understood. More

by MILLERPJ75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2026 -

Germain Honda of Surprise responded

Thank you for providing feedback on your recent experience at Germain Honda of Surprise. We take pride in providing a clean and inviting space for all of our guests, so our team appreciates that you noticed. We are also pleased to know that Nate took great care of you. We look forward to seeing you again soon! Best Regards, Sassha Motz General Manager

March 11, 2026

Service was super. Nathan, was very helpful and informative regarding future maintenance. I will definitely return for future maintenance. More

by G2BCRAFTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2026 -

Germain Honda of Surprise responded

Nate works hard to ensure a quality and informative guest experience. Thank you for taking the time to leave him this kind review. Best Regards, Sassha Motz General Manager

March 10, 2026

Germain Honda is honest and the service never disappoints! I always enjoy my interaction with the service team. More

by choongie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
David McKee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

Germain Honda of Surprise responded

We appreciate your business and trust in our team to ensure you receive only the best every time you visit. Best Regards, Sassha Motz General Manager

March 10, 2026

The service was great and appreciated how thorough the care was on my car. Great customer service. More

by JAVIER.CHAVEZ097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

Germain Honda of Surprise responded

Our team is dedicated to ensuring a quality guest experience. Thank you for sharing. Best Regards, Sassha Motz General Manager

March 09, 2026

It was nice and easy to bring in my car for a battery change, also did an inspection to verify nothing else wrong and even got a car wash. Pleased with the service More

by Angeltrejo2995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

Germain Honda of Surprise responded

We truly appreciate you sharing your positive experience with our team. Your feedback is valuable, and it is a pleasure to hear about the excellent service you received. We look forward to serving you again. Best Regards, Sassha Motz General Manager

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