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Germain Honda of Surprise

Surprise, AZ

4.8
809 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 809 reviews

June 03, 2025

JP was a great sales person. I would work with him again if I was to get another car. More

by bueno_grl20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Pierre Rachid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reese Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

My overall experience at Germaine Honda was, by far, the best I've ever had when purchasing a vehicle. Every team member I interacted with was courteous, knowledgeable, and highly professional. From start t More

by blharris1970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiara Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

I appreciated my salesman Michael Briese, he didn’t put me under any pressure, I appreciated having a mature knowledgeable salesperson who handled my purchase and trade professionally and getting me to my More

by nickmissler
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Breezy Briese
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

The recall correction for my Odyssey was fast and I believe thorough. It was done faster that the time than I was advised it would be. The service advisor was very courteous, keeping me informed. More

by berlynranch
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Friendly, knowledge and Evan in finance goes above and beyond. We're enjoying our new cr-v More

by todder0313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Brandtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike (Jersey Mike) Arencibia
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Overall experience at Germain Honda was great. JP and Kiara were very helpful and knowledgeable on buying our new CRV. Would highly recommend Germain Honda for your next Honda vehicle. More

by JCTAMMY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiara Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Pierre Rachid
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Robert Solis at the Service Department is professional and extremely helpful with my service. He takes care ensuring that we are fully satisfied with the service received on our Honda. Thanks! More

by MACxMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Germain Honda of Surprise responded

Thank you for letting us know that Robert ensured you and your Honda were a top priority and are thoroughly taken care of. See you next time. Best Regards, Sassha Motz General Manager

June 02, 2025

This morning, our 2024 Honda Civic Sport Touring Hatch received its service bulletin work at Germain Honda of Surprise, and the experience was truly exceptional. Service Advisor Robert and Shop Foreman Au More

by HumbleSiPilot77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Germain Honda of Surprise responded

We thank you for leaving this amazing review and for sharing aspects of your visit that stood out. Our team looks forward to continuing to emulate this level of service going forward. Best Regards, Sassha Motz General Manager

June 02, 2025

I am very happy with the service I received. Kristina was very helpful and informative. More

by gkelly777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Germain Honda of Surprise responded

Thank you for your lovely feedback! We're glad Kristina's efforts ensured an accommodating visit. We look forward to your next visit! Best Regards, Sassha Motz General Manager

June 01, 2025

Shopping for a car is not all about the car, we visited many dealerships over the holiday weekend, drove several cars. After deciding on the car we returned to the dealership that treated us with respect, More

by Tcars43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Brandtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Germain Honda of Surprise responded

Thank you for the 5 star review! We are so happy to hear that our team made your experience so wonderful that you're already thinking about next time! Take care, and enjoy your previously loved car! Best Regards, Sassha Motz General Manager

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