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Germain Honda of Surprise

Surprise, AZ

4.8
1,337 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 1,337 reviews

January 21, 2026

Kristina Miranda was very helpful and courteous with my service needs on our 2024 Honda Pilot. More

by Craig.whitbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2026 -

Germain Honda of Surprise responded

Kristina is certainly dedicated to providing a quality experience, and we thank you for entrusting us with the care of your Honda Pilot. Best Regards, Sassha Motz General Manager

January 21, 2026

Everyone was very professional and personable. The process was smooth and seamless. I’m excited to drive my new Honda! More

by leannszeek
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Breasie
Jan 21, 2026 -

Germain Honda of Surprise responded

We wish you many safe and pleasurable driving miles and thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

January 21, 2026

Nathan is our usual rep but he wass going on vacation. He set us up with Maria and she did fine. All work done and updates on timing made. More

by rld0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2026 -

Germain Honda of Surprise responded

Thank you for letting us know that Maria stepped in to assist you while Nathan was out and ensured a positive 5-star experience. See you next time. Best Regards, Sassha Motz General Manager

January 21, 2026

We found the salesman to be friendly and helpful. The building is lovely and the lot is clean and well stocked. More

by faunsday
Recommend Dealer
Yes
Employees Worked With
George Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Pierre Rachid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Rascon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2026 -

Germain Honda of Surprise responded

Thank you for choosing Germain for your recent automotive needs. Our team is happy your enjoyed a 5-star experience and we wish you many happy jouneys in your new Honda. Best Regards, Sassha Motz General Manager

January 20, 2026

Always above and beyond what my expectations were. I am never disappointed and am a lifetime customer. Thank You!!! More

by bobjanusz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2026 -

Germain Honda of Surprise responded

Your continued business and satisfaction mean so much. Thank you for choosing Germain as your automotive go to. Best Regards, Sassha Motz General Manager

January 20, 2026

Efficient, friendly, qualified service. No hidden fees and service as scheduled. They wash the car after service More

by larkblunck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2026 -

Germain Honda of Surprise responded

Your overall satisfaction is the goal of our team here at Germain. We look forward to your next visit. Best Regards, Sassha Motz General Manager

January 20, 2026

Clean, helpful,friendly. The service took longer than i expected. But kevin explained everything and was helpful. More

by JEFFHARLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2026 -

Germain Honda of Surprise responded

We apologize for the longer-than-expected visit and appreciate your patience. Thank you for allowing us the opportunity to serve you, and we’re pleased to hear Kevin helped ensure a positive experience. Best Regards, Sassha Motz General Manager

January 19, 2026

I trust this dealership with all my maintenance needs, feel safe and happy with the service. More

by cristina.gross1303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Forbis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2026 -

Germain Honda of Surprise responded

Your kind words and trust in our team to keep you and your Honda safely on the road mean so much to us all. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

January 19, 2026

This oil change with an appointment took a little over 2 hours - I was told an hour to 1 hour 15 minutes. More

by MASTA402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2026 -

Germain Honda of Surprise responded

We appreciate your business and feedback. Our team apologizes for the longer than anticipated wait. Best Regards, Sassha Motz General Manager

January 19, 2026

Kevin Proo was very good at explaining what services were recommended and why. He listened thoughtfully to my comments and agreed my circumstances did not warrant one of the recommended services and adjusted More

by chris109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2026 -

Germain Honda of Surprise responded

Thank you for letting us know that Kevin provided a quality experience and made sure your exact needs were met. Best Regards, Sassha Motz General Manager

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