Family Hyundai - Service Center

Poor customer service on every level. 3 members on the same day very ignorant to my wofe 3 members on the same day very ignorant to my wofe More

Clean. Attentive, able to get service as said and car was ready as said. Good Attentive, able to get service as said and car was ready as said. Good More

Colin is a 5 star employee always. He takes care of his customers like family and really puts the “family” in Family Hyundai. I appreciate his kindness and care for his costumers and r He takes care of his customers like family and really puts the “family” in Family Hyundai. I appreciate his kindness and care for his costumers and really makes the service center experience better. More

Serviceman(BRYANT SHULTZ) waited on me and help me considerably by letting me know after dialysis was done on my car what services would be needed problem entailed and he broke it down for me in detai considerably by letting me know after dialysis was done on my car what services would be needed problem entailed and he broke it down for me in detail so that I would understand what repairs that were required. Bryant Shultz Is knowledgeable and patient thank you Family Hyundai More

I love this dealership I have never had a bad experience and everything is always throughly explained whenever there is a problem or delay. and everything is always throughly explained whenever there is a problem or delay. More

Bought car here, received poor service this year and last year and they did not make it right. year and they did not make it right. More

It was good just a long wait even with appointments it’s more than likely over an hour more than likely over an hour More

It hasn't been 40 days since I got my car back after having it serviced and the oil light is on again. I'm so disappointed. I was told that both the engine and the transmission were replaced , covered u having it serviced and the oil light is on again. I'm so disappointed. I was told that both the engine and the transmission were replaced , covered under warranty, but I'm not sure since I'm having issues again. I will be taking it back to the shop tomorrow morning for review and repair. My other concern is why hasn't there been a recall on these vehicles after discussing with others who gave Hyundai vehicles and the same issues . I even witnessed a service rep explaining the "oil consumption test to another customer...she tho she was out of hearing distance. My service rep was Matthew and he was very nice and explained a lot, but nice does not get my car back to operational. When can they get it right. More

The dealerships employees are great. My guy in charge of my vehicle was fantastic the day I had my service done. Thank you. Service date 11/26/2024. Tinley Park dealership. My name is Jo My guy in charge of my vehicle was fantastic the day I had my service done. Thank you. Service date 11/26/2024. Tinley Park dealership. My name is Joanne DeAdam. More

Ken and the service team have been great. Kept us up to date on last service which required a loaner and parts from Korea. Communication was great. Kept us up to date on last service which required a loaner and parts from Korea. Communication was great. More