Family Hyundai - Service Center

I have been dealing with Family Hyundai for 15 years. They have always been prompt and courteous. I am totally satisfied with the dealership. Hope to continue the relationship/ They have always been prompt and courteous. I am totally satisfied with the dealership. Hope to continue the relationship/ More

Great dealership to do a service with and buy a new car from. I bought the last five cars from them and will continue. from. I bought the last five cars from them and will continue. More

I was disappointed and surprised that i would be charged $39.95 to top off the nitrogen in my tires when the psi was only 2 below the recommended level. The service technician suggested that i switch back t $39.95 to top off the nitrogen in my tires when the psi was only 2 below the recommended level. The service technician suggested that i switch back to air which I did. He quickly fixed the air pressure issue and I was able to leave in under 15 minutes. My service technician was very helpful. I was disappointed in the charge policy for nitrogen. This was not explained when I first purchased nitrogen More

The service was on time. I was out in a fast time. And friendly. I like going to you guys. I was out in a fast time. And friendly. I like going to you guys. More

This was the worst experience ever. I drive my car in because my engine light had been on. I leave my car there and never get a call from anyone at the dealership. I had to call them to I drive my car in because my engine light had been on. I leave my car there and never get a call from anyone at the dealership. I had to call them to find out that something serious was wrong with my engine and that it wasn’t covered because my odometer was at 99,000 and my warranty expired at 91,000 (which I wasn’t really aware of). Mind you this is a 2017 Hyundai Tucson and I am the second owner. I don’t have money to pay out of pocket for this kind of repair. I will never purchase from this dealership again. They sell you junk and then refuse to help you when their cars break down. More

From purchasing the car to service, everything has been great with their dealership! We totally buy a car from them again. great with their dealership! We totally buy a car from them again. More

It should not take 3 hours for an oil change when you have appointment. I will never never be back. have appointment. I will never never be back. More

My car was 1 month old and the battery died. I had it jumped and was told to bring it in and they would replace the battery. Not the case. I was told that it would be a couple days. They gave me I had it jumped and was told to bring it in and they would replace the battery. Not the case. I was told that it would be a couple days. They gave me a crap rental to drive home. Service people were rude. Also, the 2025 Kona does not have a lock out key in the fob. So I had to have parts order me one at a cost of $85.00. Not happy with the entire situation. More

Ken was Nice and professional. I'll will be back. I hope they have a bless Holiday I'll will be back. I hope they have a bless Holiday More

The associate that worked with me was very pleasant, was realistic about the wait time, the waiting room was comfortable. realistic about the wait time, the waiting room was comfortable. More